| Customer service skills? OK, there's reading... and what else? |
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Reviews:
 ·Insight Communic..
·WOW Internet and..
1 edit | said by meh37 :
OK, there's reading... and what else?
being able to dumb down what we're reading for the majority of the customers without making it seem like we're dumbing it down and being extremely couteous, atleast where I work. |
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 n2jtx
join:2001-01-13
Glen Head, NY
·Optimum Online
| reply to meh37
said by meh37 :
OK, there's reading... and what else?
That is my thought too. If you can read a script and can say "no we cannot help you" or "please hold" you are pretty much covered for a job in frontline customer service.
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I support the right to keep and arm bears. |
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| reply to meh37
Along with customer service skills, I hope they hire people who speak English. I'm tired of calling into places and people speak ghetto to me. Had some country folks before and thats a little strange as well. Had some Canadians before. They are ok. |
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 KakalakyPremium
join:2003-04-04
Broken Arrow, OK
kudos:1 | Country folks think you're strange too. |
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| I reckon they do. |
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