| Customer Perception In this economy, people are especially perceptive about the person on the other end of the phone. Knowing that a company is using people overseas may cause people to cancel their service. Outsourcing effects more than just the tech sector.
There has been an extreme dumbing down of America over the past few decades, but with all the people than have been laid off, especially in tech, there are more than enough qualified candidates to fill those positions. But we all know maximizing profit rules all. |
