Re: Verizon Now Has Single Support Number

Author	All Replies
Dogfather Premium join:2007-12-26 Laguna Hills, CA	reply to ddg4005 Re: Verizon Now Has Single Support Number No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
Dogfather Premium join:2007-12-26 Laguna Hills, CA	to forum · permalink · · 2009-02-03 14:05:56 ·
ptrowski Got Helix? Premium join:2005-03-14 Putnam, CT clubs: ·VOIPo ·Metrocast Communic.. ·AT&T DSL Service ·ViaTalk	said by Dogfather : No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want. Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake. -- "So, Lone Starr, now you see that evil will always triumph because good is dumb." Have you been touched by his noodly appendage? »www.venganza.org
	to forum · permalink · · 2009-02-03 14:46:51 ·
soothsayer15 join:2002-03-01 Irving, TX	said by ptrowski : said by Dogfather : No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want. Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake. To me, DirecTV has one of the best IRVUs. It understands me and actually processes changes I make, sometimes even before I hang up the phone.
soothsayer15 join:2002-03-01 Irving, TX	to forum · permalink · · 2009-02-03 17:03:35 ·
Dogfather Premium join:2007-12-26 Laguna Hills, CA	reply to ptrowski I had no problem with DTV package cancellations cause at least at the time they allowed package downgrades online where I didn't have to talk to anyone.
Dogfather Premium join:2007-12-26 Laguna Hills, CA	to forum · permalink · · 2009-02-03 18:45:05 ·
Mactron el camino Real Premium join:2001-12-16 CM94sv	reply to Dogfather said by Dogfather : No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice recognition system that doesn't recognize anything you want. I hate that Failed voice recognition system that VZ uses. Now other companies are adopting it. It works just as poorly. Now you have to deal with a computer that doesn't understand English before attempting to communicate with people that don't speak English. Ya, this is progress. -- If only the Verizon CSRs worked this well.
Mactron el camino Real Premium join:2001-12-16 CM94sv	to forum · permalink · · 2009-02-03 20:43:17 ·


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