No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake. -- "So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org
No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake.
To me, DirecTV has one of the best IRVUs. It understands me and actually processes changes I make, sometimes even before I hang up the phone.
Dogfather Premium join:2007-12-26 Laguna Hills, CA
reply to ptrowski I had no problem with DTV package cancellations cause at least at the time they allowed package downgrades online where I didn't have to talk to anyone.
No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice recognition system that doesn't recognize anything you want.
I hate that Failed voice recognition system that VZ uses. Now other companies are adopting it. It works just as poorly. Now you have to deal with a computer that doesn't understand English before attempting to communicate with people that don't speak English. Ya, this is progress. -- If only the Verizon CSRs worked this well.
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