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No Freakin Way! »
« Why I hate Verizon  
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
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reply to Dogfather
Re: Verizon Now Has Single Support Number

said by Dogfather See Profile :

No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org
to forum · permalink · · 2009-02-03 14:46:51 · Reply to this

soothsayer15

join:2002-03-01
Irving, TX
said by ptrowski See Profile :

said by Dogfather See Profile :

No kidding. A single phone number is pointless if you have to spend 20 minutes arguing with a voice regonition system that doesn't recognize anything you want.
Have you ever called DirecTv and their IVR? There are never any options to cancel a package. They take the cake.
To me, DirecTV has one of the best IRVUs. It understands me and actually processes changes I make, sometimes even before I hang up the phone.
to forum · permalink · · 2009-02-03 17:03:35 · Reply to this


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA		reply to ptrowski
I had no problem with DTV package cancellations cause at least at the time they allowed package downgrades online where I didn't have to talk to anyone.
to forum · permalink · · 2009-02-03 18:45:05 · Reply to this
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Forums » Verizon Now Has Single Support NumberNo Freakin Way! »
« Why I hate Verizon  

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