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kendid

@ukrpack.net

Agree...

Yeah, I agree -- something up with their support system. I was having troubles with one way audio as well -- found it was due to NAT on my firewall. It's not a problem with callcentric as they handle their calls differently. I never did get my firewall completely setup, but in combination with Voxalot.com, I'm now having no problems with NAT as Voxalot handles firewalls similar to Callcentric. Now there's only a couple minor problems I'm trying to fixup on their system -- waiting for tech support though!
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