Bill44130
join:2003-10-08
Cleveland, OH | reply to networkguru
Re: Thinking of switching to teleblend, how was your experience
I have been a Teleblend customer since the SunRocket demise. I have to say I can't remember when the last time I had experienced any outage. I have had no reason to call support and the billing has always been correct. |
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milli
join:2005-03-24
Livermore, CA | reply to networkguru
I have been with teleblend since the switch over. Initially I have had a couple of issues like unable to call Canada, getting charged for Canada calls, no incoming calls etc..But it is working out fine lately and can't really complain about it. |
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dg3274
join:1999-10-12
Lynnwood, WA
| reply to networkguru
I have also been with Teleblend since the Sunrocket switchover and before Sunrocket I had Broadvoice and before that AT&T. Since I have had Teleblend I have not had one single problem whatsoever. I can't even come close to saying that about my previous three providers. |
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natedj
Elected
Premium
join:2001-06-06
Columbia, SC
 ·Earthlink Cable Mo..
| reply to networkguru
I've been onboard from the Sunrocket days as well and grudgingly moved over to Teleblend after I lost my (2) year service contract which I prepaid for. Seeing that Teleblend was one of the very competitive player in the market I switched over and for the most parts the service (meaning the phone service) was fine. When I began to have issues, and tried to get help, the service (meaning customer service) was terrible. They we're not mean nor disrespectful on the phone, but they will almost never follow through with their promises. I had a hard time getting my phone to work with no response from the Teleblend. I had no choice but to switch to vonage and even in doing that Teleblend was reluctant to release my number that I was trying to port. My situation may have been isolated, but there is no excuse to lie to a customer time and time again. The least they could do was call back like they said they would.
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Good judgement comes with experience...Experience comes after bad judgements |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
 ·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| said by natedj  :...When I began to have issues, and tried to get help, the service (meaning customer service) was terrible ... they will almost never follow through with their promises. Has anyone noticed that TBSupport1 has not been heard from since March 9? Joe B is Director of Voice Services for TB ... and recent internet sleuthing suggests he is still with TB, but apparently in "stealth mode". |
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PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms
1 edit | I have noticed that too, but the forum as a whole has been quiet.
This forum is almost extinct.
On this website:
Voip Tech Chat Forum is # 9 in readership
ViaTalk is # 79
Vonage is # 103
TeleBlend is # 164
The TB forum should be merged into the main Voip forum. |
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linicx
Caveat Emptor
Premium
join:2002-12-03
United State
 ·CenturyLink
| reply to networkguru
Anyone who thinks Vonage is great is crazy. It is terrific when when it works. When the telephony device breaks you are just as out of luck as you are at teleblend - judging from the replies I just read. You hear the same promises, go through the same reboot routines, and nothing is ever resolved. They would not replace the device nor would they tell me which device I could buy. The modem side never failed. They rebated four months the phone failed to work. after I filed a complaint with FCC.
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Mac: No windows, No gates, Apple inside |
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