Re: I will drop my entire sub (TV & cable) completely...
kamm and vinnie97:
Why not go ahead and tell them this right now? Send their execs a polite but firm e-mail informing them that you are aware of their plans, but if they implement them in your area, you will drop all your TW services.
Remember, their reason for these trials is to see if anyone will get too upset at these caps, causing TW to lose subs. So let them know you are upset, and you will leave if this plan goes forward.
I think I need a corporate # to make more of an impact. I don't know if the lower rungs of customer service would give a damn or even understand what I'm complaining about.
I'm kinda slammed at work right now (and yet I can still surf DSLR ), so I can't research a number just now, but the Time Warner corporate site will likely have them. Forget about the usual 800 number and look for the number to corporate headquarters. This info is usually in an "About Us" section. You'll also possibly find it under Investor Relations or the corporate news areas. If you still can't find it, post a reply, and I'll see if I have time to look this evening when I get home.
), so I can't research a number just now, but the Time Warner corporate site will likely have them. Forget about the usual 800 number and look for the number to corporate headquarters. This info is usually in an "About Us" section. You'll also possibly find it under Investor Relations or the corporate news areas. If you still can't find it, post a reply, and I'll see if I have time to look this evening when I get home.