moo cow
| reply to BEWARE_ACANAC
Re: ACANAC --> WARNING!!
Actually, I had the SAME EXPERIENCE. And pardon me, but some so-called user-agreement tucked away at the bottom of a web page, with a brief mention of this automatic billing after a year of service tucked in two third's of the way into the agreement, which is full of all kinds of useless information, isn't exactly very upfront. What it is, is sneaky.
Also, is it really unreasonable to expect some kind of notice or reminder that my "contract" is coming up for renewal, after a year? Or, is it really unreasonable to be provided a bill with the sum total that will be deducted from my credit card, in my case it was a lump sum total of $407 + $96. Again, sneaky.
I would NEVER recommend Acanac Inc. to anyone. They're no better than Bell and Rogers. In fact, they're worse for getting our hopes up, and screwing us when we thought we could trust the little guy.
As for the comment about them taking a loss. So they say. I don't buy it. But even if it were the case, smarter to bill upfront, rather than piss off your "valued customers" by not being up front before billing rather than attaching some sniveling explanation to your invoice after-the-fact.
Good luck to their employees.. |
