North Tonawanda, NY
·Verizon Online DSL
|reply to fiberguy |
Re: better be by a lot.
Frontier is mad about the 5GB cap, however considering their size, at least they are trying to keep their DSL network well maintained. Ever since the holidays up until a few days ago, Frontier had been having bandwidth issues at night where I'd go from 3Mbps/384kbps speeds to 400-800kbps/384kbps speeds. Turns out, there's a lot of heavy DSL users in my area, as those speeds would be like that until 12:30 AM after starting to decrease rapidly at 3:30PM, where my speed would slowly come back. However, even despite the caps which I'm against as well (I used close to 200GB of data between my two connections last month, maybe more D: ), their support is good. The night I called, it was 7PM, they answered immediately and wrote a trouble ticket for me after checking the basics. Tech came out next morning during a snow storm, saw that things were fine, we talked, and 3:30 as the speeds began to fall again, called up the Frontier tech that stopped by and he said that my prediction of them needing more bandwidth was 100% right. Well, a week later, as he stated, my connection got shifted to a brand new router with new routes in the CO, and no more slow downs/high pings at night .
I'm wondering though, since Frontier has been quiet in the news lately about their caps, I'm wondering if they scrapped the idea and started boosting their network as lately in the Frontier forum there has been one or two reports of Frontier bringing in more bandwidth to the COs for trouble areas.