 | reply to Dogfather
Re: So what's on CNN and Fox today about the stimulus package? So what's the cost of service quality going down the toilet? |
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 DogfatherPremium join:2007-12-26 Laguna Hills, CA 2 edits | You're assuming that AT&T Mobility customers are currently getting "quality service" and if they were it would change if they used non-CWA workers. Some would argue that service could improve if they used non-CWA workers. |
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 | It's not a matter of CWA or not. It's a matter of training. I'm not sure the level of technical expertise needed for their jobs but technical jobs aren't easily swapped without major problems coming down the pipe. |
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 DogfatherPremium join:2007-12-26 Laguna Hills, CA | They could have the same employment experience requirement but my understanding is that the CWA contract placed limits on scheduling and who can do what which can lead to a decreased level of service. |
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 en102Canadian, eh? join:2001-01-26 Valencia, CA | I would tend to agree with Dogfather.
Companies in general only value performance... and even then, they prefer to have performance at the lowest cost - union or not. As an individual - you can work hard and move up the ranks, and on to a possible better career. The limit is 'you'.
As a union member, you're tied in by seniority as a general rule of thumb. The limit is 'the union'. |
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| said by en102:I would tend to agree with Dogfather. Companies in general only value performance... and even then, they prefer to have performance at the lowest cost - union or not. As an individual - you can work hard and move up the ranks, and on to a possible better career. The limit is 'you'. As a union member, you're tied in by seniority as a general rule of thumb. The limit is 'the union'. Unions in ATT only extend, at least in the Mobility side, to the RSC's once you hit management they disappear and then ATT really sticks it to you. The culture between the two is not friendly and rarely smooth. Not to mention your ability to move up inside of that massive company is extremely rare within the first 5-7 years and many times never happens as the good old boy system plays it self out due to the older managers who have sat at their job for the last 10+ years. |
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