Mr Matt
join:2008-01-29
Eustis, FL
kudos:1 Reviews:
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| How do I get a free modem to replace the one I purchased?  Will subscribers get a free DOCSIS 3.0 Modem to replace the Modems that they purchased and are now obsolete? Will subscribers be forced to lease their modem if they are not leasing their modem now? Can we continue to use our existing modems if we do not want to upgrade? Those questions should be answered before customers are forced to upgrade.
I do not want to be stuck with a modem lease fee plus crap charges added to my current high monthly broadband charge. Maybe the best solution for me, would be to do what a friend of mine did when Adelphia began charging a lease fee for their cable modems. He switched to DSL until the cable companies offered free modems as an incentive to sign up for cable broadband service. |
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 major marcoRes Firma Mitescere NescitPremium
join:2003-02-13
Stepford, CA
1 edit | said by Mr Matt: Will subscribers get a free DOCSIS 3.0 Modem to replace the Modems that they purchased and are now obsolete? Will subscribers be forced to lease their modem if they are not leasing their modem now? Can we continue to use our existing modems if we do not want to upgrade? Those questions should be answered before customers are forced to upgrade. Depends on how much competition there is in your area. Here, there is 1 other BB provider: DSL. When Cocks decided to "powerboost" last summer, they replaced the crappy rental modem with an even crappier freebie, but I'm sure only those subscribers with "triple" play got it. Everyone else subscribing only to high speed cable probably had to pay for it or buy their own.
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The Toll
Tracking Lord Stanley
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 RARPSL
join:1999-12-08
Suffern, NY | reply to Mr Matt
said by Mr Matt: Will subscribers get a free DOCSIS 3.0 Modem to replace the Modems that they purchased and are now obsolete? Will subscribers be forced to lease their modem if they are not leasing their modem now? Can we continue to use our existing modems if we do not want to upgrade? Those questions should be answered before customers are forced to upgrade. If you have your own purchased modem, you can still use it so long as you do not want the DOCSIS3 Tier. If you want it, you will need to either lease or buy a D3 Modem. I see no reason why you feel you are entitled to a free OWNED D3 Modem if you are not leasing your D1.1/D2 modem now. If you are leasing, you should get a free swap (at the same leasing rate). This is assuming that the ISP is charging a lease fee if you do not supply your own modem. If there is no discount for using your own modem, then you are entitled to a "free" leased modem but not one that you will own (ie: It must be returned at the end of your service). |
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 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | reply to Mr Matt
Probably not... why would they? I don't see any free HDTV's to replace SD TV's.... |
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| said by KrK:Probably not... why would they? I don't see any free HDTV's to replace SD TV's.... Well, when I upgraded to DOCSIS3 I got the modem from the company free of charge. Of course it's still their modem, but they don't charge for it anyway. |
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