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ropeguru
Premium
join:2001-01-25
Mechanicsville, VA

Huh??

How will this be a loss for consumers?? This effort by Verizon is to keep people from porting out their number to a different provider. Seems to me they would already be educated as to Verizon's services and pricing which is why they are probably leaving.


burgerwars

join:2004-09-11
Northridge, CA

1 edit

said by ropeguru:

How will this be a loss for consumers?? This effort by Verizon is to keep people from porting out their number to a different provider. Seems to me they would already be educated as to Verizon's services and pricing which is why they are probably leaving.
I agree. They're equating the loss of their customers to a loss for consumers. If their customers have made a decision and have learned about number porting, I think they're educated enough. If later on these customers aren't happy, they can always go back.


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:5
Reviews:
·Frontier FiOS

reply to ropeguru

said by ropeguru:

How will this be a loss for consumers??
I wouldn't call the practice necessarily sleazy, but I also wouldn't call it "right" either. Regardless, the consumer still always had the right to continue to switch to another provider or to remain with Verizon. If you look at it from the standpoint that the customer doesn't get a last chance for a retention discount, then they are losing out on something. Consumer options is never a bad thing.

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