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Forums » US Cable Support » Time Warner Cable TV/Voice » [TWC] Roll out date for the Samsung H3090
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Got SA 4050 Not working »
« Interesting new happening - Time Warner Cable (Buffalo, NY)  
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Zen6

@rr.com		reply to HATE TW
Re: [TWC] Roll out date for the Samsung H3090

Good luck, I called repeatedly in Dec and they call center rep had no clue.
to forum · permalink · 2009-02-12 18:45:47 · Reply to this


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
1 edit		 that is clueless techsupport for you
to forum · permalink · · 2009-02-13 19:34:27 · Reply to this


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
said by Anonymous_ See Profile :

that is clueless techsupport for you
The call centers are one of the last groups to be told dates. If you tell a call center agent a date he tells customers. dates have a tendency to change often and I mean often.

Now you have a bunch of customers calling back to find out why the date they were told has not been met.

That's why you will rarely get a date unless its set in stone.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
to forum · permalink · · 2009-02-13 20:17:38 · Reply to this
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Forums » US Cable Support » Time Warner Cable TV/VoiceGot SA 4050 Not working »
« Interesting new happening - Time Warner Cable (Buffalo, NY)  

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