does anyone know how to fix this without Comcast sending someone to my house? I can't watch anything on demand. Any help you can give wold be greatly appreciated!!
you need to call tv tech support for this. A signal sent should usually resolve this for you. the signal from the automated line will not resolve it. you need to speak with a tech.
I have seen where someone put a filter on a customer's drop because their was too much interference coming from a customer's house affecting others on a tap. Noise/interference is a big problem and can cause all sorts of issues for individuals and others, if it's bad enough. If it doesn't work after you call Comcast. You will need a truck roll to figure out the issue(s).
This happenend to me a few weeks ago...I had to wait until they did network maintenance overnight to fix it. They tried sending signals to my box and unplugging it...no luck.