DampierPhillip M Dampier
join:2003-03-23
Rochester, NY | reply to Seymour
Re: Frontier just cut MAX speed from 6Mb to 3Mb? If you have a price protection agreement in place and Frontier dropped your Internet speed, that is a violation of your agreement with them, which is supposed to protect your level of service and pricing.
Effectively, your recourse is to cancel service with no early termination fee, but you will need to be prepared to argue the point. The company must also give you written notice of the changes, and you have a 30 day window from that date to opt out (cancel service) with NO penalties for doing so.
Frontier's maximum speeds are determined by the individual Frontier owned telephone companies. In larger cities, no speed change has been made, but in some more rural areas where competition barely/doesn't exist, the company is cashing in on their de facto monopoly status. |
