2 edits | reply to NOZIREV
Re: And I Suspect.. said by NOZIREV:You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. Well in the end it would have happened anyway since CC chose to use sandvine and block traffic and even denied doing that even when presented with the evidence. I think that smoking gun more or less forced them to become transparent. Comcast was so arrogant that they thought they could do anything they wanted without any regulation.. But it got the FCC's attention and put them in the big PR spotlight. If anything brought on the caps it was the sandvine mess IMO. I mean CC was really stupid saying they only used sandvine during times of congestion. It ran 24 X 7 and they thought that nobody would notice? I'm sorry, comcast has only themselves to blame.
To this day comcast has yet to come forward and admit that sandvine was used 24 X 7 and to publicly apologize for the whole mess they created. The only think CC was sorry about was that they got caught. |
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me1212
join:2008-11-20
Pleasant Hill, MO | reply to rob316
I have dish my grand parent have CC, I think I ,inadvertently, talked them into getting dish. CC charges $7 for one DH box(they have 2 HD tvs) and $13 for 2 and on. Dish $5 for each extra box $10 for HD access more HD channels too, not as amny as directv, but costs less. And 1080p VoD. I do not know if it 10 for each box, but still each hd box has a dual tuner so thats 4 tvs and 4 DVRs 2 of which are HD. BTW does verizon have a cap? |
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rob316
join:2005-10-17
Carteret, NJ | No Caps on Verizon DSL |
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me1212
join:2008-11-20
Pleasant Hill, MO | I am not surprised that could hurt their cash flow. |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:2 | reply to hobgoblin
How do you explain this part of it then:
Comcast also announced a basic video subscriber loss of 233,000.
They LOST 233,000 video customers in the 4th quarter. |
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said by hobgoblin:I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob lol, not according to those I talk to that still have them.
Older people don't like having several channels a year moving from basic to pay tiers, internet users don't like throttling or caps, and the phone users in this area have to put up with a lot of outages. Probably an average of 1 per month last year. WAY too many.
So other than that...... |
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| reply to NOZIREV
said by NOZIREV:"Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge." Really you werent one of the people complaining that CC has an imaginary cap and they need to put it in writing what the acceptable use is. You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether. |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:8 | reply to JPL
"They LOST 233,000 video customers in the 4th quarter."
and added 247,000 digital customers.
Nice try
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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| reply to JPL
said by JPL:How do you explain this part of it then: Comcast also announced a basic video subscriber loss of 233,000. They LOST 233,000 video customers in the 4th quarter. I wonder if some of their new digital tier customers are just customers that upgraded from basic? Either way you look at it, their business is slowing down. But that is to be expected in this economy. People are trying to save money now and its not that hard to find cheaper solutions outside of CC. Just about any other option would be cheaper from what I have seen.
But expanded basic is real rip off. You pay more for a service without any interactive remote.. bad PQ, crappy sound, no music channels. The only reason people put up with it is their digital offerings provide even less value price wise or they may just have a dozen tv's to set up. The later being the only real reason to keep basic IMO. |
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 baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI
 ·Comcast
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They added more HSI subscribers than anyone else. Remember, they didnt LOSE internet subscribers, they just didnt add as much as last quarter. Didnt Karl just put up an article about people temporarily going to back to dialup because of the weak economy?
If a customer has cable for tv, and bell for phone, one of the two companies will convince them to swich to their combo pack. Thats why comcast adds so many phones, but loses basic TV subscribers.
Remember BBR, most people dont care about CAPS (and if they do, 250 is still reasonable).
Suspect nothing, know the facts |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:2 | reply to hobgoblin
said by hobgoblin:"They LOST 233,000 video customers in the 4th quarter." and added 247,000 digital customers. Nice try Hob Nice try yourself, but you're misreading the numbers. This was discussed in a thread when Comcast lost even more customers in the 3rd quarter. It has to do with how Comcast counts video subscribers. What percentage of their video subscribers are in that basic video subscriber category? Answer: 100%. ALL of their video customers are basic video customers. That's because in order to have digital cable with Comcast you have to also have their basic cable service - digital is an add-on.
All that number means is that 247,000 basic cable customers (analog only) added digital service. While that's a good number (especially in this economy), since digital customers pay more for service than analog-only, the point remains, they LOST 233,000 video customers in the 4th quarter. That means that a net of 233,000 people LEFT Comcast. Compare that with DirecTV, AT&T, or FiOS - each of which had a banner 4th quarter in terms of net additions (303,000 for FiOS, 302,000 for DirecTV, and I forget how many for U-Verse). |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:2 | reply to hobgoblin
Not to belabor this, but take a look at this:
»blogs.zdnet.com/BTL/?p=13066
Go down to the first table listed. Note the number of video subscribers. They lost over 575,000 video customers in 2008! Most of which (if not all of which) happened in the last 2 quarters. Granted, they're still huge with over 24 million TV customers, and the percentage that are now digital is growing at a good clip, but the point remains that they're shedding video customers. |
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baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI | reply to JPL
not necessaarily. digital upgrade do count towards that, but so do brand new subscribers that are getting digital cable. i know its splitting hairs, but they didnt just lose the 233, and the 247 were all previous analog-to-digitals |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:2
1 edit | said by baineschile:not necessaarily. digital upgrade do count towards that, but so do brand new subscribers that are getting digital cable. i know its splitting hairs, but they didnt just lose the 233, and the 247 were all previous analog-to-digitals Yes, you're right. That's true. If I were a new comcast subscriber and went to digital right off the bat, I would be considered a net digital subscriber add, but I would also be considered a net basic video customer add as well. I was trying to illustrate that the net addition of digital customers was a little, well, dubious. That they still lost a lot of cable tv customers, which kinda counters the claim that Comcast is giving their customers what they want.
I've said this before, but I think it bears repeating. I live in Comcast country - their headquarters isn't too far from my house. I've never seen a company as reviled in their own backyards as Comcast is. It's absolutely HATED around here. I can count on one hand the number of people I now who actually really like Comcast. I know alot who tolerate them, but very few who really like them. The number of co-workers and neighbors I have who are now FiOS customers is simply astounding. There's a reason Comcast tried to keep Verizon from getting a video franchise in Philly.
Edit - BTW, I think the statement by Comcast regarding the fact that the telcos are lowballing the cost just to grab new subscribers is pretty hysterical. I get at least 2 fliers a week from comcast to get me to switch, and the enticement is a huge promo discount for 6 months. |
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| Any market comcast goes all digital,they give out DTA boxes to analog customers. The customers with a dta are now called digital customers. »www.registerguard.com/csp/cms/si···tory.csp |
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 palbriPremium
join:2000-10-22
Bristol, VT | reply to hobgoblin
said by hobgoblin:I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob I agree. I have been with Comcast for many years, in various states and am always satisfied.
I have had good to comparable DSL service both in Canada and Vt, but overall, have always preferred Comcast.
Caps don't bother me. I never even come close, and Comcast has been generous with that, IMHO!  |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to dr3yec
said by dr3yec:Totally agree. Caps would keep me from ever coming back. And you prove the point for comcast. You're in a very small minority which won't matter to them. There is this notion that everyone's going to stream content from the internet.. The core customer who "spends money" doesn't care about going to several sources for content, the web being one of them. And, those that are trying to spend less to no money.. well, what you and MANY make the mistake of is that you're not the customer they want, or really have now, anyway.
You have to keep in mind that the people on this site by FAR are in the minority when it comes to the overall picture and don't/won't make an impact on their business.
This entire picture is economy based, not competition based. Most depressed people don't switch from one provider to another to save $15 to $20 a month as they're likely to think that it won't matter anyway so they stick it out where they are.
Logic, in many Americans, doesn't exist. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3
1 edit | reply to MrSpock29
Re: And I Suspect.. "They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether.'
How do you know they didn't send letters? Ever get the call?? I visited many homes for various reasons where people said they didn't get letters, when I told them they did, as the wife was walking out of the kitchen with a letter saying "honey.. I we got this a few weeks ago, I thought it was an advertisement offer".. and it was the letter.
And, you can be against the caps all you want.. I'm against being charged $0.40 cents for a slice of cheese on my Whopper, but it's how it's sold so I have to pay it if I want it. (It used to be included, but now it's extra) Things change.. and precious broadband, still one of the cheapest in home services provided, is not exempt from change.
What people, on this very site, don't realize, is that every day they come here and bitch about just how important it is to their survival, their very existence, and just how much they use it for everything, they are telling the providers "CHARGE ME MORE!! CHARGE ME MORE!!!"
When you make this service THAT important, and you TELL them it's THAT important to you, it all the sudden becomes of more.. "VALUE" to you.. your own importance doesn't equate cheaper prices.. it means they know you're going to pay for it becuase you can't live without your drug.
To this day, the average $35 price tag on internet is not going to catch the attention of anyone to do anything to drop your price ore remove caps. |
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