hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs: | reply to Desdinova
Re: And I Suspect..
I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site.
Hob |
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underthehood
Premium
join:2006-01-04
Rockford, IL
 ·Comcast
| Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| said by underthehood  :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get And you are still a customer?
Oh well.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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Tsume
join:2004-02-23
Johnson City, TN
 ·Embarq
 ·ViaTalk
·Comcast
| reply to underthehood
said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get In all fairness, companies do that all the time. I'm not saying it's right, but it's what PR people get paid for. They could probably make it look like the event where two racing Comcast vans hit & killed that poor little girl was a good thing, if they really tried hard enough. I'm sure it would say something about being prompt to customer appointments, saving greenhouse gas due to spending less time on the road (yes I'm sure they would say that actually), and saving the parents of that girl money.
My only two gripes with Comcast: It's a bit pricey and they've got a cap. They could do away with the cap and I could justify the extra price. |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| reply to underthehood
said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get Caps = 250GB. Sure, it's capped, but much higher than the other companies. Would you rather Comcast follow TW's lead and place caps at 40GB?
BT = I can download plenty on BT - and at very fast speeds. No problem there!
Constant Service Outages = Service hardly ever goes down. If anyone, I might have to reboot my cable modem once a month or so.
Constantly moving stations = Analog is out. Digital is in. If you can't accept the fact of life that Digital is the future, then there isn't much anyone can do. Comcast needs to move channels to the digital package to free up space. |
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nojunk454
@verizon-gni.net
 from:
NOZIREV
thumbs down from:
NOZIREV
| reply to hobgoblin
Yeah, they give customers what they want, another reason to switch to a provider OTHER than Comcast. I had Comcast for 2 years, after constant declines in customer service, recurring outages, I couldn't wait to switch to DSL. DSL might be slower, but it's cheaper and the service hasn't gone down since I've had it.
BTW, Comcast might brag about DOCSIS 3 and the speeds you MIGHT get, but what's the point if they are slapping the user with CAPS.
You should lay off the Comcast Corporate Koolaide!!!! |
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HiDesert
join:2008-08-17
| reply to underthehood
said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get I agree with most of this. I used to get allot of mini outages too and comcraps expanded basic, which costs more then my digital satellite system now has horrible PQ. I just got reminded how bad it was the other day when I was at a friends house.. Pathetic.
Also CC HSI up time compared to my Qwest DSL is a joke. Comcrap can only dream to be this reliable.. I mean I have had one outage in two years with Qwest. But as for blocking bit torrent.. are they really still doing that even after the throttles/caps were put in? If so, that is pathetic as well. |
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BosstonesOwn
join:2002-12-15
Everett, MA
clubs: | reply to hobgoblin
No what your seeing is most folks don't have much choice in some regions. And choose the lesser of 2 evils.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" |
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PapaMidnight
join:2009-01-13
Baltimore, MD
| reply to hobgoblin
said by hobgoblin :I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge.
said by hobgoblin :said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get And you are still a customer? Oh well. Hob Well you know, some of us live in the range of the 33% monopoly that Comcast holds in America without the option of Fiber Optic services, let alone DSL. |
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jt7
@comcast.net
from:
NOZIREV
| reply to hobgoblin
thats because you only really hear from the people that had problems. comcast does make millions of people happy they just dont go out of there way to tell people but people that are mad will go out of there way to tell people. |
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jt7
@comcast.net
| reply to underthehood
i download on bt and i have comcast. i never had any issues with my hsi connection at all. true the format is change for some anolog channels. sub they are not making people upgrade to higher packages. they gave me one regular box and two digital adapters at no add cost |
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Pizz
Hi
join:2000-10-27
Astoria, NY
·Verizon Online DSL
·RoadRunner Cable
| reply to Rob
said by Rob :said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get Caps = 250GB. Sure, it's capped, but much higher than the other companies. Would you rather Comcast follow TW's lead and place caps at 40GB? BT = I can download plenty on BT - and at very fast speeds. No problem there! Constant Service Outages = Service hardly ever goes down. If anyone, I might have to reboot my cable modem once a month or so. Constantly moving stations = Analog is out. Digital is in. If you can't accept the fact of life that Digital is the future, then there isn't much anyone can do. Comcast needs to move channels to the digital package to free up space. They fact MSOs/DSL Companies are capping, is a travesty. And sadly, majority of users have no clue what a cap is, that it'll never cross mind, unless they go over it. That's when we'll see! |
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NOZIREV
join:2008-07-10
New Bedford, MA
·Comcast
| reply to PapaMidnight
"Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge."
Really you werent one of the people complaining that CC has an imaginary cap and they need to put it in writing what the acceptable use is. You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop.
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"Citius, Altius, Fortius" [Faster, Higher, Stronger] |
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HiDesert
join:2008-08-17
2 edits | said by NOZIREV :You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. Well in the end it would have happened anyway since CC chose to use sandvine and block traffic and even denied doing that even when presented with the evidence. I think that smoking gun more or less forced them to become transparent. Comcast was so arrogant that they thought they could do anything they wanted without any regulation.. But it got the FCC's attention and put them in the big PR spotlight. If anything brought on the caps it was the sandvine mess IMO. I mean CC was really stupid saying they only used sandvine during times of congestion. It ran 24 X 7 and they thought that nobody would notice? I'm sorry, comcast has only themselves to blame.
To this day comcast has yet to come forward and admit that sandvine was used 24 X 7 and to publicly apologize for the whole mess they created. The only think CC was sorry about was that they got caught. |
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JPL
Premium
join:2007-04-04
West Chester, PA | reply to hobgoblin
How do you explain this part of it then:
Comcast also announced a basic video subscriber loss of 233,000.
They LOST 233,000 video customers in the 4th quarter. |
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MrSpock29
join:2008-02-09
Hammonton, NJ
| reply to hobgoblin
said by hobgoblin :I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob lol, not according to those I talk to that still have them.
Older people don't like having several channels a year moving from basic to pay tiers, internet users don't like throttling or caps, and the phone users in this area have to put up with a lot of outages. Probably an average of 1 per month last year. WAY too many.
So other than that...... |
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MrSpock29
join:2008-02-09
Hammonton, NJ
| reply to NOZIREV
said by NOZIREV :"Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge." Really you werent one of the people complaining that CC has an imaginary cap and they need to put it in writing what the acceptable use is. You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs: | reply to JPL
"They LOST 233,000 video customers in the 4th quarter."
and added 247,000 digital customers.
Nice try
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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HiDesert
join:2008-08-17
| reply to JPL
said by JPL :How do you explain this part of it then: Comcast also announced a basic video subscriber loss of 233,000. They LOST 233,000 video customers in the 4th quarter. I wonder if some of their new digital tier customers are just customers that upgraded from basic? Either way you look at it, their business is slowing down. But that is to be expected in this economy. People are trying to save money now and its not that hard to find cheaper solutions outside of CC. Just about any other option would be cheaper from what I have seen.
But expanded basic is real rip off. You pay more for a service without any interactive remote.. bad PQ, crappy sound, no music channels. The only reason people put up with it is their digital offerings provide even less value price wise or they may just have a dozen tv's to set up. The later being the only real reason to keep basic IMO. |
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JPL
Premium
join:2007-04-04
West Chester, PA
 ·Verizon FIOS
| reply to hobgoblin
said by hobgoblin :"They LOST 233,000 video customers in the 4th quarter." and added 247,000 digital customers. Nice try Hob Nice try yourself, but you're misreading the numbers. This was discussed in a thread when Comcast lost even more customers in the 3rd quarter. It has to do with how Comcast counts video subscribers. What percentage of their video subscribers are in that basic video subscriber category? Answer: 100%. ALL of their video customers are basic video customers. That's because in order to have digital cable with Comcast you have to also have their basic cable service - digital is an add-on.
All that number means is that 247,000 basic cable customers (analog only) added digital service. While that's a good number (especially in this economy), since digital customers pay more for service than analog-only, the point remains, they LOST 233,000 video customers in the 4th quarter. That means that a net of 233,000 people LEFT Comcast. Compare that with DirecTV, AT&T, or FiOS - each of which had a banner 4th quarter in terms of net additions (303,000 for FiOS, 302,000 for DirecTV, and I forget how many for U-Verse). |
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