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Forums » AT&T Dry Loop DSL Hard To Find, Get And Cancel » $10 DSL
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« getting scared now  
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beaups

join:2003-08-11
Hilliard, OH

$10 DSL

Not only is $10 DSL hard to get, it's not $10.

I signed up online for this about 18 months. Bought the modem, a basic phone line, etc. Then my bill shows up and they bill me $14.99 for the $10 DSL. I short pay $5 and include a letter with my payment and a copy of the online confirmation of the $10 price. next month same thing...+ a late fee for underpaying the previous month. I shortpay again and call them. After talking to at least 5 people they all tell me that my $10 DSL does not exist. I fax them a copy of where I signed up and it clearly showed $9.99 per month. They basically tell me tough, and it doesn't exist. So I cancel.

6 Months later a check shows up for ~$20 from att due to "billing errors".

Idiots.

justin9876

join:2006-04-21
Keller, TX

said by beaups See Profile :

Not only is $10 DSL hard to get, it's not $10.
Well, I signed up for the $10/month DSL service about 18 months ago, and every month I have been/am billed the correct $10/month for the service. I don't know why you had a problem, but I have not. And it is really a lot faster than I expected, and very reliable, so I am a happy customer, at least for now.
--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1


Neyland

join:2003-02-04
USA

said by justin9876 See Profile :

--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1
Soooo you get that $10 DSL from ATT to help out your FIOS Internet huh.. nice!

justin9876

join:2006-04-21
Keller, TX

said by Neyland See Profile :

said by justin9876 See Profile :

--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1
Soooo you get that $10 DSL from ATT to help out your FIOS Internet huh.. nice!
Two different houses, no FiOS available at the lake house....
--
Justin
Verizon FiOS TV and Internet
Motorola QIP6416 HD DVR
Sony KDL-V40XBR1


T1 Rocky

join:2002-11-15
Dallas, TX
·Time Warner Cable

Hey Justin -
What was the secret to getting it? Do you have a contact in AT&T or what? Did you just ask the salesman and they hooked you up?

I read this specifically »www.fcc.gov/ATT_FINALMergerCommi···2-28.pdf and it says "not more than $20 per month." So I'm wondering how to pin them down on the $10 price point.

Also - does anyone know if Verizon offers naked dsl and at what price?


cameronsfx

join:2009-01-08
Pensacola, FL
·Cox HSI
·magicjack.com
·Verizon Wireless B..
·AT&T DSL Service

said by T1 Rocky See Profile :

Hey Justin -
What was the secret to getting it? Do you have a contact in AT&T or what? Did you just ask the salesman and they hooked you up?

I read this specifically »www.fcc.gov/ATT_FINALMergerCommi···2-28.pdf and it says "not more than $20 per month." So I'm wondering how to pin them down on the $10 price point.

Also - does anyone know if Verizon offers naked dsl and at what price?
Call DSL and ask for it. The idiot reps on the Telco side can't sell naked DSL. I got it for my mom and she has phone too but only $9.95 a month for 2 years. Still had to order through DSL sales.
-
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