Gum6y
join:2004-04-18
UK
| New 2Mb line and 2-4% ping loss
Hi
Need some advice, I have a new 2MB up/down business connection.
I am getting good throughput but monitoring this line I am getting 2-4% ping loss. Is this reasonable or should I complain.
When it was first installed I was having horrible connection problems, they have since replaced the cable into my office building.
Do you think they should be back again?
Thanks |
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LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI | This would depend on the type of service you have, does it have a SLA, and where is the packetloss?
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Lightning Bolt Technologies |
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Gum6y
join:2004-04-18
UK
| reply to Gum6y
SLA good question, they guarantee uptime of 99.99% but does this cover ping loss? I'm not sure.
I setup a test session with DSLReports pinging my line connection from California and New York.
I also setup a ping to my old works router in London which I know is very reliable on a 40MB connection.
I am using my line for VOIP so it needs to be pretty good.
Thanks |
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RockyBB
Premium
join:2005-01-31
Longmont, CO | reply to Gum6y
don't worry about it until the audio quality degrades. |
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