Topic '[VoiceStick] Next to Nothing now costs $3' in forum 'VOIP Tech Chat' - dslreports.com http://www.dslreports.com/forum/VoiceStick-Next-to-Nothing-now-costs-3-21936725 en Thu, 09 Feb 2012 14:04:01 EDT Thu, 09 Feb 2012 14:04:01 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055939 said by trim:

To "buy" a DID, it is $5/mo....if I PORT in a DID, do I still have to pay $5/mo?Correct. The $5/mo is the monthly fee to service the DID. The fact that you port it in doesn't matter because we (and any other provider) would still be charged the same monthly and/or per-minute fees on it. :)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055939 Thu, 12 Mar 2009 02:46:07 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055935
I am never sure of this, but Ill ask.

To "buy" a DID, it is $5/mo....if I PORT in a DID, do I still have to pay $5/mo?]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055935 Thu, 12 Mar 2009 02:43:54 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055927 said by jerry0000:

If I am looking for discount VOIP provider, do you think I care the luxury? Personally, a DID is a DID, just a number for other PSTN users to call mee.
What I find funny about your comments is that Future Nine is without a doubt one of the lowest priced providers around. You're basically telling us we're overpricing on a FIVE DOLLAR product which is priced better than 99% of the competition when you compare apples to apples. :)

Oh yeah- we also have discounted, flat-rate $4 DIDs which do not have CNAM and come from smaller CLECs. But I suppose that's insanely expensive too? :)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055927 Thu, 12 Mar 2009 02:39:59 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055729 said by jerry0000:

said by nitzan:

said by jerry0000:

F9's $5/month phone number is kinda of steep.
I don't know if I'd call it steep. :) Not all DIDs were created equal. These are tier-1 DIDs from a major ILEC, flat rate, with CNAM included. White pages and yellow pages also included (if desired). These DIDs are registered under your name and address.

If I am looking for discount VOIP provider, do you think I care the luxury? Personally, a DID is a DID, just a number for other PSTN users to call mee.
You commented that FutureNine's DID's are more expensive. Actually, you said "steep". In return, FutureNine certainly is entitled to provide their view as to why their price may be worth it.

Different customers may have different wants and needs. But you should not be grouchy if the man wants to explain what additional value his product offers. Some of us may want that additional value. If you don't, good for you.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055729 Thu, 12 Mar 2009 01:09:16 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055631 said by nitzan:

said by jerry0000:

F9's $5/month phone number is kinda of steep.
I don't know if I'd call it steep. :) Not all DIDs were created equal. These are tier-1 DIDs from a major ILEC, flat rate, with CNAM included. White pages and yellow pages also included (if desired). These DIDs are registered under your name and address.

You cannot compare a generic DID from CLEC X to these on price. That's like comparing a Porche to a Honda. :) Common misconception probably.
If I am looking for discount VOIP provider, do you think I care the luxury? Personally, a DID is a DID, just a number for other PSTN users to call mee.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22055631 Thu, 12 Mar 2009 00:37:09 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22045378 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22045378 Tue, 10 Mar 2009 12:11:50 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22044571 said by nitzan:

That's like comparing a Porche to a Honda. :) Common misconception probably.
I'd personally take the Honda. You can't drive a Porche, but you can sit in (on) a Honda. ;)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22044571 Tue, 10 Mar 2009 09:45:08 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22044002 said by jerry0000:

F9's $5/month phone number is kinda of steep.I don't know if I'd call it steep. :) Not all DIDs were created equal. These are tier-1 DIDs from a major ILEC, flat rate, with CNAM included. White pages and yellow pages also included (if desired). These DIDs are registered under your name and address.

You cannot compare a generic DID from CLEC X to these on price. That's like comparing a Porche to a Honda. :) Common misconception probably.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22044002 Tue, 10 Mar 2009 06:02:20 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22043732 said by Nizmo:

It depends on how will you use it.

If you gonna use it for mostly incoming and a few minutes a day outgoing then I think Onesuite voip @$2.95 a month with free incoming calls is a good choice.

If you gonna use it for mostly outgoing then look for the cheapest outgoing rates I guess. F9 1 cent per minute is unbeatable.
F9's $5/month phone number is kinda of steep. I have known Onesuite for calling card for a while, though never personally used it. How is their VOIP service?]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22043732 Tue, 10 Mar 2009 02:16:39 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22043372 said by Nizmo:

If you gonna use it for mostly incoming and a few minutes a day outgoing then I think Onesuite voip @$2.95 a month with free incoming calls is a good choice.It is a good deal. But no CNAM which will break the deal for a lot of folks.

Which providers offer flat rate with CNAM these days? (aside from FN of course)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22043372 Tue, 10 Mar 2009 00:01:09 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22042416
If you gonna use it for mostly incoming and a few minutes a day outgoing then I think Onesuite voip @$2.95 a month with free incoming calls is a good choice.

If you gonna use it for mostly outgoing then look for the cheapest outgoing rates I guess. F9 1 cent per minute is unbeatable.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22042416 Mon, 09 Mar 2009 20:38:07 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22040826 said by dcm:

In addition, outgoing minutes are cheaper at F9. (F9 = $.01; VS = $.0153)
what is the best/most reliable low cost VOIP service?]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22040826 Mon, 09 Mar 2009 15:41:54 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22027290 said by jay_rm:

said by nitzan:

said by jay_rm:

Hey Nitzan, can you LNP a Voicestick number ???
You know, we've never actually had a port from VS before (yet). I don't see why we couldn't though. IM me the number and I'll check.
FWIW, my VS number was successfully ported to F9 today. So, it can be done. We'll see how open VS is to refunding my (small) remaining balance :)

Yes, ironically, the number I would have been paying VS $3.00/month for is now costing $4.00/mo. But......
There shouldn't be any problem refunding your balance, as long as there is at least $2 in your account. Just give us a call and let us know you've ported the number away and that you'd like a refund of your balance and we'll send it on to the accounting department.
--
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22027290 Fri, 06 Mar 2009 16:45:35 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22021184
P.S. What's cheaper depends on your usage. For me, VS *2 is cheaper at $3/mo, since I stay within the included 250 plan minutes. If I wasn't on the *2 plan, then I'd most likely go with F9 (or CallCentric).]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22021184 Thu, 05 Mar 2009 17:01:26 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22021130
And also remember that the $3/mo DID that voicestick is now selling does not come with virtually unlimited (3000min/month) incoming minutes, so if you receive more than 100 minutes of calls a month you've already paid for the difference, and for 600 minutes of calls you'll have paid the port fee in about four months.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22021130 Thu, 05 Mar 2009 16:53:30 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020992 said by jay_rm:

FWIW, my VS number was successfully ported to F9 today.

Yes, ironically, the number I would have been paying VS $3.00/month for is now costing $4.00/mo. But......
Where are you getting the $4/mo figure because the cheapest advertised PAYG plan w/ F9 is $5/mo?

Also, remember that you need to amortize the $25 F9 port fee to come up with your "true" monthly cost for a particular time period. ]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020992 Thu, 05 Mar 2009 16:31:18 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020834 said by nitzan:

said by jay_rm:

Hey Nitzan, can you LNP a Voicestick number ???
You know, we've never actually had a port from VS before (yet). I don't see why we couldn't though. IM me the number and I'll check.
FWIW, my VS number was successfully ported to F9 today. So, it can be done. We'll see how open VS is to refunding my (small) remaining balance :)

Yes, ironically, the number I would have been paying VS $3.00/month for is now costing $4.00/mo. But......
--
3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net
'It looks just like a Telefunken U47 !']]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020834 Thu, 05 Mar 2009 16:08:47 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020239 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22020239 Thu, 05 Mar 2009 14:39:44 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22018674 said by Zombie999:

I've just called in but you were on the phone. I sent you the PM.
Thanks.
Check it now. Should be fixed. ]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22018674 Thu, 05 Mar 2009 10:23:56 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012935 Thanks.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012935 Wed, 04 Mar 2009 12:19:47 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012661 said by Zombie999:

Ok...so I called in, switched to outgoing only but my account still shows "bill due $2.99" and $2.99 monthly fee.
Is that normal (meaning I still won't be charged)? Or...did something go wrong.
Hey, give us a call back and ask to speak with me. I've got the fix for your account, but can't do anything about it without a call from you.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012661 Wed, 04 Mar 2009 11:36:13 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012617 said by i2Fuzzy:

This should just be temporary until we get the new system all up.
The programmer's definition of temporary most likely differs from yours and mine. :D ]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012617 Wed, 04 Mar 2009 11:29:04 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012565 --
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22012565 Wed, 04 Mar 2009 11:19:27 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22011063 --
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22011063 Wed, 04 Mar 2009 00:30:53 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22010814 said by i2Fuzzy:

You sign up for the next2nothing and on the signup page there is an option to select outbound only.
The outbound only selection is no longer showing on the order page. It used to have the option in the DID selection section.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22010814 Tue, 03 Mar 2009 23:28:36 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22010680 --
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22010680 Tue, 03 Mar 2009 23:02:08 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22008542 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22008542 Tue, 03 Mar 2009 17:15:37 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005719 said by trafael1:

By calling VS customer service on the N2N VS line you incur regular charges... this is quite ridiculous since voicestick to voicestick calls are supposed to be free - I guess they don't actually use their own product for CS ;) too unreliable I bet ;) lol

In any event calls to CS should be free, especially since they make you wait for quite a while until they pick up.
I'll see what we can do about this. I can guarantee we use VS in the office, but I don't know if it's a regular VS DID. Our office PBX is registered directly to the new switch, so it's probably just because VS customers are on the old switch which sees the new switch as one of its available routes (the only available route). Technically it's traversing billing systems, and that's why you'd see the charge for the call.

Like I said, I'll see if there's anything I can do.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005719 Tue, 03 Mar 2009 07:18:34 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005714 said by jerry0000:

looks like outbound only was no longer an option. too bad!
Outbound only is still available, and there is no monthly charge for it.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005714 Tue, 03 Mar 2009 07:16:09 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005709 said by zaldy:

said by i2Fuzzy:

That's what I said, but then our programmer went on a tangent about whoever originally made the page. Apparently, whoever first coded it did so in a way that the whole page has to be recompiled every time we make a change. Now they don't want to update the current page with the new one right around the corner.
I think the front page is a very important part of your website. VS needs to change it because its the main page for crying out loud. The best bits of the service should be on the main page.
FWIW, the new website fixes all of the issues I have with the current website. I'll see if I can give out the dev link for a preview (if you can even see it outside of the company network).]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005709 Tue, 03 Mar 2009 07:15:32 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005386 said by i2Fuzzy:

That's what I said, but then our programmer went on a tangent about whoever originally made the page. Apparently, whoever first coded it did so in a way that the whole page has to be recompiled every time we make a change. Now they don't want to update the current page with the new one right around the corner.
I think the front page is a very important part of your website. VS needs to change it because its the main page for crying out loud. The best bits of the service should be on the main page.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005386 Tue, 03 Mar 2009 02:32:44 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005334 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22005334 Tue, 03 Mar 2009 02:00:03 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22004996
In any event calls to CS should be free, especially since they make you wait for quite a while until they pick up.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-22004996 Tue, 03 Mar 2009 00:00:57 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21991012 said by joesmith :

I called about 8:55am eastern time and gave up about 8:10.

I'm running linux. The softphone is 'Twinkle'. It's a good softphone despite the name, and the other vosps I use can be registered with it.
I think I've spoken with you before. When I get a chance I'll install Twinkle at home and see if I can get it registered.

At night after 6 and in the morning before 9 we only have one person on the phones. If we're helping a customer at that time, you'll get stuck in the queue until that customer is off the phone. Don't hesitate to hit the prompt and leave a voicemail the first time it comes up (3 minutes into sitting on hold). We DO call people back. The first thing I do in the morning on the weekends when I go in to work is go through voicemails and call people back.

Your post prompted me to change all of our hold music. Give it a call today and see ;)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21991012 Sat, 28 Feb 2009 10:47:41 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21990993 said by Zombie999:

Ok...so I called in, switched to outgoing only but my account still shows "bill due $2.99" and $2.99 monthly fee.
Is that normal (meaning I still won't be charged)? Or...did something go wrong.
I'll have to check on that for you. Knowing our billing system it's probably just a display bug. If nothing else, I will make sure the transaction gets voided. Send an email to cc(dot)support(at)helpdesk(dot)i2telecom(dot)com and put my name on it and I'll make a list of people with this issue and check on it.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21990993 Sat, 28 Feb 2009 10:42:19 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21989979 Is that normal (meaning I still won't be charged)? Or...did something go wrong.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21989979 Sat, 28 Feb 2009 00:40:02 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986994
I'm running linux. The softphone is 'Twinkle'. It's a good softphone despite the name, and the other vosps I use can be registered with it.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986994 Fri, 27 Feb 2009 14:39:44 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986299
Sorry about your experience with being on hold. I'll have to check the phone system when I get in today. What time was it when you called?
--
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986299 Fri, 27 Feb 2009 12:47:46 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986137 said by dcm:

They should just replace the N2N plan with the Asterisk Two plan.
Or make them the same plan. The new N2N would be easier to swallow if it included 250 minutes. It still needs some basic features like 4 digit voicemail access, MWI and SIP to SIP calling.

Bruce, the 'any day now' new switch, and Asterisk plan motivated me to sign up with VS. If I hadn't decided to wait and see what the new switch would bring, I'd be on the Asterisk plan. It's six months later and I'm still waiting.

I wasn't planning on parking my 20 year old number at VS, but they left me no choice. I ended up having to make IpKall/CallCentric my primary number/provider.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21986137 Fri, 27 Feb 2009 12:21:31 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21985641
I sent an email to customer service, asking that my plan be converted to outgoing-only so I did not have to pay the $2.99 per month.

The rep emailed me back within minutes, telling me that fcc regulations required that I call them to make the change. Maybe that was because I gave them a sipbroker number and the *0111xxxx extension as my home phone number, or maybe you really do have to call in.

So I called the help-desk and, in spite of being 'first in line', waited 15 minutes without anybody picking up.

So I emailed the rep and explained what happened and asked him to cancel the account or, if he could not cancel without a callin, to let it run down - as long as my cc was not charged when the account was empty.

The rep replied, again within minutes, that in order to keep the cc from being charged, I would have to remove the cc information from my account profile, which I did.

None of this is a big deal to me, since I used up the $10 I originally paid, and have in the account only the additional $10 I was given.

And I don't mean to paint voicestick as bad or incompetent: I'm sure they are running around, what with the new switch and other changes.

But I thought it would be interesting to describe how one customer reacted, given that he has the luxury of a wide choice of payg vosps.

As somebody said, they may well want to get rid of little guys like me anyway.]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21985641 Fri, 27 Feb 2009 10:57:53 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21983417 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21983417 Thu, 26 Feb 2009 21:53:49 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21983257 said by i2Fuzzy:

I'm trying to keep the *2 plan alive. We're beating them up about it. For now the best we can do is to keep the *2 plan that includes the 250 minutes, but the call rates will be N2N. Currently that's 1.18¢ per minute incoming and 1.53¢ outgoing to the US and 1.2¢-1.3¢ Canada.
So, at this time the only change to the *2 plan is the rate for overage (> 250) minutes? It will still have 250 "free" incoming or outgoing minutes, correct?]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21983257 Thu, 26 Feb 2009 21:19:54 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982854 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982854 Thu, 26 Feb 2009 20:08:02 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982842 said by i2Fuzzy:

That's what I said, but then our programmer went on a tangent about whoever originally made the page.
The same programmer was in charge of the update project that BruceN used to talk about ??]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982842 Thu, 26 Feb 2009 20:06:27 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982821 said by i2Fuzzy:

I don't even want to get into the rates box on the main page. That hasn't been updated in a while, unfortunately. The rates found at our rates link are all correct.
Thanks for your honesty. :)

If the rates have been lowered, then the company is shooting itself in the foot by not updating the incorrect rates box.

It's in the company's own best interest to fix that rates box! Or just remove it temporarily.

My point is: If the company can't even help itself, how can it help the customers?

----------------------------------------

Old Benny Hill routine, paraphrased:

Reverend: I'm lost, can you please tell me how to get to the post office?

Biker guy: Well, just go two blocks up this street, turn right at the crack house, turn left at the cathouse, and you'll see it.

Reverend: My son, leave your evil life. Follow me, and I will lead you to the Kingdom of Heaven.

Biker guy: Follow you to the Kingdom of Heaven ?!
You don't even know where the bleedin' post office is!]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982821 Thu, 26 Feb 2009 20:03:13 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982809 --
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982809 Thu, 26 Feb 2009 20:01:05 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982728
Or, well, in VoiceStick Developer Timeframe[tm] - about 3 years, give or take.

OK, OK, I'm going away. :)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982728 Thu, 26 Feb 2009 19:49:17 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982711 --
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982711 Thu, 26 Feb 2009 19:46:46 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982441 said by i2Fuzzy:

but the call rates will be N2N. Currently that's 1.18¢ per minute incoming and 1.53¢ outgoing to the US and 1.2¢-1.3¢ Canada.
Website still shows 1.9c/minute to US on the front page, and 2c/minute on the N2N plan details page. Rates page shows 0.0153/min.

I guess you just lowered it? :)]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982441 Thu, 26 Feb 2009 18:52:46 EDT Re: [VoiceStick] Next to Nothing now costs $3 http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982371
»[VoiceStick] i2Telecom and VoiceStick still love you

The relevant part:

One change that may not be so welcome, however, is that our Next2Nothing account is going to change to $2.99 per month. WAY too many people were signing up for a N2N account, porting a number to it, and parking the number. Each one of these costs us money. Other people used it as intended, but would have the account open for when they wanted to make an international call. This is fine, but again it bleeds money from the company.

For the former group, there is no solution but to pay the $2.99 to park the number. For the latter group, we have two options:

1. Change your account to an outgoing only account, currently called the i2You plan internally ("Don't i2Me, I'll i2You"). The outgoing only account will not have a monthly charge associated with it.

2. Transfer the account to a MyGlobalTalk account. This will be the i2Bridge, combined with the MyGlobalTalk application that can be installed on your Windows Mobile, Blackberry, Symbian, or Android phone. We have an iPhone application as well, but Apple hasn't approved it yet. Again, no monthly charge associated with MyGlobalTalk unless you want a unique number with it that can be used for Global Call Forwarding.


I'm trying to keep the *2 plan alive. We're beating them up about it. For now the best we can do is to keep the *2 plan that includes the 250 minutes, but the call rates will be N2N. Currently that's 1.18¢ per minute incoming and 1.53¢ outgoing to the US and 1.2¢-1.3¢ Canada.
--
Ali Fazel
i2Telecom Representative]]> http://www.dslreports.com/forum/Re-VoiceStick-Next-to-Nothing-now-costs-3-21982371 Thu, 26 Feb 2009 18:39:20 EDT