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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
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urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

4 edits

Constructive sticky suggestions

These are link and/or answers for common questions for an eventual permanent sticky in the Cogeco forum. Please feel free to update this thread with suggestions or comments and I'll make adjustments accordingly:

Cogeco self care with bandwidth counter:
- »selfcare.cogeco.com/

Cogeco Acceptable Use (AUP) policy:
- residential - »www.cogeco.ca/en/residential_policy_o.html
- business - »www.cogeco.ca/en/business_policy_o.html
- a third?? - »www.cogeco.ca/en/acceptable_use_···y_o.html

Link to Cogeco packages and prices:
- Residential English - »www.cogeco.ca/en/high-speed-internet-_o.html
- Business English - »www.cogeco.ca/en/commercial_serv···s_o.html
- Residential French - »www.cogeco.ca/fr/high-speed-internet-_o.html
- Business French - »www.cogeco.ca/en/commercial_serv···s_o.html

Official Cogeco speed test:
- »speedtest.cogeco.net

Cogeco Wi-Fi hot spot information:
- Information & Location Page - »www.cogeco.ca/en/wifi_o.html
- User Guide - »www.cogeco.ca/files/images/wifi/···e_en.pdf
- Google Map (Is this official?) - »maps.google.com/maps/ms?ie=UTF8&···8464&z=9

Cogeco contact numbers:
- Ontario Sales: 1-866-427-7451
- Ontario Technical Support (24-Hour): 1-866-879-7179
- Québec Sales: 1-800-665-5151
- Québec Technical Support (7h30-23): 800-665-3131

Linux & FreeBSD unofficial mirrors & alternative speed test:
- »less.cogeco.net/

Cogeco Webmail:
»www.cogeco.ca/portal/en/webmail_o.html

Cogeco's Mail Servers:
POP - pop.cogeco.ca
SMTP - smtp.cogeco.ca

Cogeco's News Server:
Cogeco offers a 6 day retention (confirmation??) news server free to all Cogeco customers:
- Ontario - news.cogeco.ca
- Québec - pqnews.cogeco.ca

Cogeco Cable TV listings:
- »tvlistings.cogeco.ca/

- Link to troubleshooting page (I have some suggestions there too).

- Caps, disconnection policies, softcaps (including information that the bandwidth is reset the first of each month).

- Any other suggestions???

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON
kudos:1

1 edit

small(er) unofficial linux mirror less.cogeco.net

has Ubuntu/Kubuntu/Xubuntu/Edubuntu, Fedora, OpenSUSE, Freebsd ISO's (and cvs)

Theres usually an ISO in a memdrive on it too if you want to run a different speedtest.



Lotheric

join:2006-12-17
Trois-Rivieres, QC

reply to urbanriot

said by urbanriot:

- Any other suggestions???
Add Cogeco Quebec support links as well.


urbanriot
Premium
join:2004-10-18
Canada
kudos:2

reply to urbanriot
Oooh, yea, there's another province in Canada, isn't there? A whole 'nother language too... Sorry!



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

1 edit

reply to Lotheric
sales number (Québec) 800-665-5151

technical support (7h30-23) (Québec) 800-665-3131

Support page for different OS/mail progs/etc »aide.cogeco.com

(being redone atm since that old site is waaaaay outdated, but the new site should be done in the incoming weeks / no english section yet but it's in the making too - we're contemplating a different adress for english users)

If you wanna add the Cogeco packages for Québec, just change the "o" in the adress for a "q" same for most of the other pages, not like a lot of us post here but I know some do and would like to see those links



Airwolf
Premium
join:2001-10-30
Windsor, ON

reply to urbanriot
TV Listings
»tvlistings.cogeco.ca



urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

reply to Asawulf

said by Asawulf:

Support page for different OS/mail progs/etc »aide.cogeco.com
I made a suggestion a while back that Cogeco consider combining selfcare, webmail and the area where you can get your residential statement online (can't do business yet it seems) and someone said they'd take that into consideration... is that what Quebec has or is working on?


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

reply to urbanriot

Also, someone at Cogeco might want to take note that the residential AUP link leads to a February, 2004 HTML page while another method of navigation leads to a December, 2008 PDF document. Or is that intentional?


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

reply to urbanriot
And yet another question... Are Quebec and French rules, regulations and AUP's the same? I note there are individual French and English AUP's... are these interchangeable between provinces? Meaning, can the English AUP apply to an anglophone in Québec, and can the French AUP apply to a francophone in Ontario? Thanks!



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3

I'd actually have to read thru all the documents to know if there was any difference :S I never actually bothered to do the check hehe I'll be back to you about this



urbanriot
Premium
join:2004-10-18
Canada
kudos:2

reply to urbanriot
Oh heck, I had a few other things that people suggested I add, but I can't edit this post anymore. Is there a time limit to edit?


Dilligas

join:2007-10-30
Windsor, ON

How about VOD that allows you to queue some of the shorter programming. Example treehouse on demand, that way every 25-30 mins I do not have the hear my daughter scream that the show is off

so say Queue Up 5 and hit play and not have to worry.



Krispy
Premium,VIP
join:2001-12-11
the stix
kudos:1

reply to urbanriot
Here's link to an alternate method of speed testing that I posted some time ago,

»home.cogeco.ca/~example/

I probably have way more suggestions but can't think of any at the moment.
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper



urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

said by Krispy:

Here's link to an alternate method of speed testing that I posted some time ago,

»home.cogeco.ca/~example/

I probably have way more suggestions but can't think of any at the moment.
I wanted to put the Quebec one mentioned in another thread, and a few other changes, but I can't update the post... I guess after a certain amount of last edited days, you're locked out.


Krispy
Premium,VIP
join:2001-12-11
the stix
kudos:1

said by urbanriot:

I wanted to put the Quebec one mentioned in another thread, and a few other changes, but I can't update the post... I guess after a certain amount of last edited days, you're locked out.
Maybe just add to the thread and then one day Chelle can help us purty it up and make it a permanent link at the top of the forum.
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper

Dilligas

join:2007-10-30
Windsor, ON

I did not mean to hijack the thread going off topic there...



AMailer
Aaron DM

join:2004-04-03
Reviews:
·Cogeco Cable
·Dreamhost

1 edit

reply to exseven

said by exseven:

small(er) unofficial linux mirror less.cogeco.net

has Ubuntu/Kubuntu/Xubuntu/Edubuntu, Fedora, OpenSUSE, Freebsd ISO's (and cvs)

Theres usually an ISO in a memdrive on it too if you want to run a different speedtest.
Wow, sweet did not know about this link

Any idea if those torrents are throttled as well? :P


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

said by AMailer:

Any idea if those torrents are throttled as well?
Those aren't torrents, they're complete downloads from an unofficial mirror.


AMailer
Aaron DM

join:2004-04-03
Reviews:
·Cogeco Cable
·Dreamhost

said by urbanriot:

said by AMailer:

Any idea if those torrents are throttled as well?
Those aren't torrents, they're complete downloads from an unofficial mirror.
»less.cogeco.net/ftp/FreeBSD/torr···RELEASE/


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

Those are .torrent files, Cogeco doesn't actually host any torrents or provide a tracking service. So if you were under any form of throttling, whatever peers you downloaded from the tracker the file provides you with, you'd still be throttled.


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