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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
kudos:1

So far, Fios is good

I switched from comcast 3 weeks ago. PQ is better, internet is faster, and I haven't had any problems getting someone on the phone to resolve any problems.

Billing looks good except that they billed me for an extra router. This charge was removed no problem.

bcoleman71

join:2007-09-18
Dallas, TX

said by jjoshua:

Billing looks good except that they billed me for an extra router. This charge was removed no problem.
From what I've read here about Verizon billing issues, give it time, that phantom router charge will probably show up again! From the stories I've read, Verizon reps appeared to be powerless to do anything about it! They would remove it and the next month or a few months later, the phantom charges were back again!

That router issue might end up being like Jason in Friday the 13th, just when you think he's dead, here he comes again!

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