JPWhite
join:2004-09-12
Hendersonville, TN | Transition was a breeze eh? Federal call center created to handle user problems (1-888-CALL-FCC) easily handled call volumes and got fewer calls (28,000) than expected (100,000).
The article makes it sound like the FCC handled this in their stride. Lets project what would have happened if ALL 1800 stations had switched on the same day.
24% of the stations actually switched and used up 28% of the FCC call center capacity. Extrapolating the figures for Feb 17th, had all 1800 stations switched about 120,000 calls would have been made.
In fact on June 12 if the remaining 75% switch all at once (unlikely) then 90,000 calls will be made to the FCC. It will only just cope.
Sounds like their projections for the number of calls was pretty close to reality.
Since stations can start switching again after March 16th I expect there will be a slow trickle up to the climax on June 12th.
Who is paying for the call center staff to stay on an extra 4 months? Err..... That would be me and you, Mr and Mrs tax payer. Good boondoggle work for a boondoggle stimulus plan. |
