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Forums » US Cable Support » Comcast » Comcast HSI » [E-mail] Someone else closed my email accounts
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Is this normal? »
« Where can I ???  
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gwbuffalo

join:2001-12-08
Mokena, IL
·Comcast

reply to baffled
Re: [E-mail] Someone else closed my email accounts

said by baffled :

Does anyone know how this could happen?
Do I have any hope of retreiving my saved emails?
If they said my first email was owned by someone else then why can't my wife and daughter get into their accounts?
Is there any recourse?
Any advice?
Sure, a computer glitch must have attached your e-mail account to the other Comcast account that belonged to the other guy with the same name.

My money would be on no, you don't have much hope of Comcast being able to revive those messages.

So you can or can't get into the other accounts? Seems like you have it both ways in the message.

Is there recourse? Probably not.

Advice? Sure, don't store information "in the cloud" that you can't lose. If this information was so important you should have saved it locally and made backups.
to forum · permalink · · 2009-02-21 08:38:22 · Reply to this
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