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Forums » T-Mobile's Retention Pricing Goes Live » What's the point in "qualified" constumers?
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Verizon needs to jump on the $50 bandwagon! »
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openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

reply to kamm
Re: What's the point in "qualified" constumers?

said by kamm See Profile :

what's the point limiting the whole package to them?
The score is when they take customers from other providers, isn't it?
A big "score" is new customer adds, but low churn is important as well.
to forum · permalink · · 2009-02-23 13:50:35 · Reply to this


kamm

join:2001-02-14
Brooklyn, NY		 Valid point but I thought the first is way more important...
to forum · permalink · · 2009-02-23 15:42:29 · Reply to this


IIIBradIII
Comm M-E-L Instr

join:2000-09-28
Greer, SC
said by kamm See Profile :

Valid point but I thought the first is way more important...
It costs a whole lot more to acquire a customer than it does to keep one.
to forum · permalink · · 2009-02-24 12:14:37 · Reply to this
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Forums » T-Mobile's Retention Pricing Goes LiveVerizon needs to jump on the $50 bandwagon! »
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