Reviews:
 ·Charter
2 edits | Maybe more people would pay for service if it was cheaper? Lets see, in many areas covered by Charter, AT&T offers 6 Mbps for $35 (with phone service, which runs about $6 for a dial tone). Can't afford $35? Well, they have $25, and even $15 service plans available. $15 for broadband!
Charter on the other hand, charges $55 as their LOWEST priced broadband offer. Not only that, it's a shared connection. You can "SAVE" by getting a bundle. One where they charge $40 minimum for just having a dial tone. GREAT SAVINGS, RIGHT? $95 for Charter, Under $25 for AT&T.
Charter also charges a lease for the cable modem, while AT&T has been giving out free modems for years. So many people have been paying the lease for years and years on their modem. They have spent more on the modem "lease" than what it would have cost them to just go out and BUY several cable modems. This was $5 a month, now it's just $3.
Anyone who spends more than 5 minutes looking at what each company offers will not pick Charter.
Charter makes money in the areas where AT&T doesn't offer coverage. I live right outside of St. Louis, and neither DSL or U-verse is available here. So I have to suck it up and pay for Charter.
$55 cable internet, plus $20 for Vonage (500 minutes). That's the cheapest I can get service.
That same $75 would have got me a FASTER speed with AT&T (6 Mbps), and unlimited calling.
As soon as AT&T brings service here (DSL or U-verse), I will drop Charter, start saving money, get faster speeds, and probably have a more reliable connection. Right now I deal with stupid router and modem power cycles because I fail to get a DHCP address assigned to me every now and then.
If Charter offered better service for less, more people would sign up for it.
Are they hoping to grab one person per street at the $55 price? Why not lower it to $35 and grab TWO people? Happier people, and they get more money per street.
Anyone with AT&T available will grab the 6 Mbps for $35 and pass on Charter's 5 Mbps plan for $55.
What the heck kind of business plan is it to offer LESS and charge MORE?
This company is going bankrupt, with such an iron-clad business as that? REALLY????
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»xenomorph.net/ |
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 BF69Premium
join:2004-07-28
Camden, TN
1 edit | said by Xenomorph:Anyone with AT&T available will grab the 6 Mbps for $35 and pass on Charter's 5 Mbps plan for $55. I have both available in my area and for the record the 6 Mbps is tier is $43 if you bundle it with phone service. $48 if you want naked DSL for people like me who don't need at&t phone service. Charter's 5 meg tier is $44 if you have cable $55 if you don't. If those are the 2 choices, sure I'm going with at&t. Until at&t can offer somewhere near the 20 Mbps I'm currently enjoying as of today, forget about it. |
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Reviews:
·Charter
1 edit | reply to Xenomorph
I just read more of the article linked.
Did anyone notice?
March 2000: 7 million subscribers.
July 2003: Four Charter executives are indicted on federal charges of defrauding shareholders by inflating revenue and subscriber counts. Included were allegations that Charter failed to disconnect customers whose accounts were past due and that it delayed disconnections requested by customers. The four later plead guilty to various charges.
September 2004: 6 million subscribers.
February 2009: 5.1 million subscribers.
Surprise, surprise. The "growing too quickly" article actually says that Charter has been doing NOTHING but hemorrhaging customers.
Again, this is a company who has been long-hated for poor customer service, the "I'll be there between 12 Noon and 6PM" all-day service installations (my install didn't happen until 7:30PM. Thanks for making me miss a whole day, Charter), and the "charge more, give less" service packages.
AT&T didn't make me wait for any highschool dropout contractor to stumble into my home to install my Internet connection like Charter did. They just sent me a free modem and turned on my service.
Heck, even after I purchased my own Cable modem, Charter continued to charge me to use their modem (which I never got). It took THREE billing cycles to clear that up.
$55 for broadband, $40 for phone service? Do they not realize many people have a choice, and that *every* other choice is cheaper?
Charter has been crapping down peoples' throats and calling it "good service" for too long. I hope they go bankrupt, get bought out by a bigger, better company, and everyone that ran Charter gets replaced.
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»xenomorph.net/ |
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| reply to Xenomorph
How much cheaper would it need to be?
With all the little fees they add, POTS is $60 AT LEAST.
10 megs cable+voip is far and away cheaper then 6 megs dsl+POTS. |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | reply to BF69
That may be true in Tennessee but here and in other non-Bellsouth areas 6016/768 is $35. |
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| reply to BF69
dont forget that the landline itself will cost your $35+ after taxes if you want to use the phone. |
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BF69Premium
join:2004-07-28
Camden, TN | reply to RadioDoc
said by RadioDoc:That may be true in Tennessee but here and in other non-Bellsouth areas 6016/768 is $35. good for you, but there are A LOT of former bellsotuh states that are SUPPOSED to be at&t customers now but get treated liek 2nd class citizens. Hell they've been offically merged for 2 years. When does the uniform pricing kick in? Heck you've still got to use the bellsouth.com website to do anything. The guys running at&t aren't much brighter than the Charter people. |
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Reviews:
 ·SureWest Internet
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| said by BF69:said by RadioDoc:That may be true in Tennessee but here and in other non-Bellsouth areas 6016/768 is $35. good for you, but there are A LOT of former bellsotuh states that are SUPPOSED to be at&t customers now but get treated liek 2nd class citizens. Hell they've been offically merged for 2 years. When does the uniform pricing kick in? Heck you've still got to use the bellsouth.com website to do anything. The guys running at&t aren't much brighter than the Charter people. Bellsouth is actually babybell
Parent company ATT
Bellsouth is a subsidy of ATT has always been
It just isn't official
If you look at history, the united state had only one phone company before the split up of many babybell such as qwest,sbc,pacbell,bellsouth
originally a&tt. This split up was due to deregulation to compete and cost us the consumer more. Competition raises price for all of us. In the beginning it was very cheap the greedy politician stepped in and find way to milk the consumer using deregulation by calling it a monopoly
You only have to look at how cheap gas was before deregulation, the splitting up of one company into many small one so the middleman can gouge the price up as high as possible |
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BF69Premium
join:2004-07-28
Camden, TN | said by jadebangle:said by BF69:said by RadioDoc:That may be true in Tennessee but here and in other non-Bellsouth areas 6016/768 is $35. good for you, but there are A LOT of former bellsotuh states that are SUPPOSED to be at&t customers now but get treated liek 2nd class citizens. Hell they've been offically merged for 2 years. When does the uniform pricing kick in? Heck you've still got to use the bellsouth.com website to do anything. The guys running at&t aren't much brighter than the Charter people. Bellsouth is actually babybell Parent company ATT Bellsouth is a subsidy of ATT has always been It just isn't official If you look at history, the united state had only one phone company before the split up of many babybell such as qwest,sbc,pacbell,bellsouth originally a&tt. This split up was due to deregulation to compete and cost us the consumer more. Competition raises price for all of us. In the beginning it was very cheap the greedy politician stepped in and find way to milk the consumer using deregulation by calling it a monopoly You only have to look at how cheap gas was before deregulation, the splitting up of one company into many small one so the middleman can gouge the price up as high as possible Dude I don't need the history lesson I was 13 when the government broke up at&t.
Anyways bellsouth was supposed to be merged into at&t not be a subsidiary. |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | reply to Xenomorph
said by Xenomorph:Lets see, in many areas covered by Charter, AT&T offers 6 Mbps for $35 (with phone service, which runs about $6 for a dial tone). Can't afford $35? Well, they have $25, and even $15 service plans available. $15 for broadband! You forgot to add in all crap/unfees T adds on to the phone bill. its NOT $35 "out the door"
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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ski93
join:2005-02-14
Northwood, NH Reviews:
·Metrocast Commun..
| reply to BF69
ATT is shit in my eyes...prior to my present employer we were ATT Broadband..They ran our company straight into ground at a record pace..Shit customer service and shit tech suuport...shit product..They took the former Mediaone New England properties and ran them into the ground..They sell to Comcast and I know their are a lot of Comcast haters, but boy i'll tell you what...It's a far better product than those ass clowns could have ever dreamed of. Then ATT go's out of the broadband business for a short period of time and then reamerges as a compeditor in the twited (twisted) copper pair industry (DSL), and just like the first time when they ran the broadband cable properties are now doing exactly what they did before..running the product into the ground...instead of fiber to the curb or even to the end of town, they are doing this DSL amping...good god...how fucking cheap and shortshighted do these guys have to be..All for the almighty dollar. ATT can drop dead of many fatal dieases in my eyes...Just my two cents...good day sirs |
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| reply to Xenomorph
Hi
I have to agree with you. I went to school to learn about computers. well more like studying computer networking and learn about differecne in cable and dsl. I have att dsl for 8 yrs love it from after switching dail up to dsl plus size i don't have to share any connection like cable. I have charter cable. Sales people they have plain sucks kind of like microsoft lol. My cousin has cable and cable internet. Few time he got jealous at me when there cable and cable internet went out for a couple of hours and here i am on the web surfing on my dsl connection. They had a person come out last year trying to sale me stuff he knew little about computers i can tell you. Not sure what i said but i made him piss off and he left lol. If my modem fails to work i go go and buy a new one or something wrong iwth my line and att find out its my modem i think they replace it for free. |
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