jwill58
join:2004-06-07
Russellville, AL | reply to KoRnGtL15
Re: charter 20 meg release dates said by KoRnGtL15:I was upgraded and found out. I needed to power cycle every thing. They provisioned me at 22400 down and 2240 up. How does one find out what we are "provisioned" at ? Also , if its not too much trouble...what do you mean by "POWER CYCLE your modem ? Do you mean just a reset ? Thanks for your help.
jwill58 |
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| said by jwill58:said by KoRnGtL15:I was upgraded and found out. I needed to power cycle every thing. They provisioned me at 22400 down and 2240 up. How does one find out what we are "provisioned" at ? Also , if its not too much trouble...what do you mean by "POWER CYCLE your modem ? Do you mean just a reset ? Thanks for your help. jwill58 It's going to depend on your equipment to see what you are provisioned at. I would recommend just trying a speed test. If you are not getting 16+ and are subscribed to it then I will take a look at your account and provisioning.
To power cycle your equipment..
1. Unplug the power from your router and modem.
2. Wait 60 seconds.
3. Plug the modem back in and let it sync up.
4. Plug the router back in and let it sync up.
5. Attempt the speedtest again @ »speedtest.charter.com |
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