said by jwill58:said by KoRnGtL15:I was upgraded and found out. I needed to power cycle every thing. They provisioned me at 22400 down and 2240 up.
How does one find out what we are "provisioned" at ? Also , if its not too much trouble...what do you mean by "POWER CYCLE your modem ? Do you mean just a reset ? Thanks for your help.
jwill58
It's going to depend on your equipment to see what you are provisioned at. I would recommend just trying a speed test. If you are not getting 16+ and are subscribed to it then I will take a look at your account and provisioning.