US Cable Support > Cox HSI > [AZ] TiVo Tuning Adapter Availability

[AZ] TiVo Tuning Adapter Availability

NICE!

So does this mean that all of those HD channels that showed up in my channel list on the my TivoHD around the first of year are going to be viewable?

West Mesa, Dobson and Guadalupe area

These adapter will enable TiVo devices incapable of tuning Switched Digital Video channels to now receive those channels. Of course you must already be subscribed to the channels in question still to receive them.

reply to CoxTech1
Thanks! I picked one up at the 7th St. & Glendale Ave. store, and it's working fine with my TiVo HD.

None of the HD channels are on SDV, so if you're missing some they're not available in your area yet. The channel list was updated when they first started rolling out the new channels, but apparently there are still some areas that don't have them yet.

If you want to test it, here's the list of SDV channels. You have to subscribe to the tier to see them even with SDV, of course.

What I am waiting for is the supposed tivo on Cox dvr boxes we were told about a year or two ago by many stores.

Might be what convinces me to pay for Cox's crazy DVR fee. I know I will get flamed but seriously other companies only charge $5 for DVR service.

reply to CoxTech1
how about tivo functions on the DVR? (such as commercial skip) as well as multi room DVR?

-Rob

reply to CoxTech1
About time and most excellent!
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reply to CoxTech1
Nice, only months after other markets got these. The technology isn't that difficult to implement. Maybe now I can get IPG meta data for my Scientific-Atlanta 8300HDC running via a CableCard, as for the past 2 month's it's had no IPG available, and seeing as it was working just prior to this whole problematic SDV rollout.

reply to CoxTech1
Cox phone support is not up to speed on this issue (are they ever?)

Called support, was transferred to orders, then transferred back to support. They wanted to transfer me back to orders and I wouldn't let them.

Support then figured out how to place the order.

Also, the unit is NOT available to be shipped to the customer as CoxTech1 Said. They did offer to install it at no charge and even offered to send a tech out today. I opted to have the tech do the install since there are no cox stores in the west valley.
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That's the information I was handed down from our corporate office in Atlanta. I don't know why your local market wasn't able to arrage to have a kit mailed but I apologize for any inconvenience.

There are two west valley full service Cox stores in the Phoenix Metro:

Cox Digital Store » Tolleson
9897 W McDowell Road
Suite 700
Tolleson, AZ 85353 Hours
Mon - Fri: 10am - 7pm
Sat: 10am - 4pm

and

Cox Digital Store » Glendale North
6070 W Bell Road
Suite A-111
Glendale, AZ 85308 Hours
Mon - Fri: 10am - 7pm
Sat: 10am - 4pm

reply to CoxTech1
Got A call from installations and they had no idea what the tech was supposed to do. Attempting to explain was useless. I was supposed to get a call back, but of course I did not. No idea if my appointment is still occuring.
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I highly going to a store and getting one yourself, THey are easy to hookup!

reply to Goofball

reply to CoxTech1
Are they going to have one available for Hampton Roads, VA? I have put up with repeated audio/video dropouts from Cox's DVR box, I couldn't even use my Tivo in HD.

I am about to give up on Cox and switch to FioS in April.

reply to nightdesigns
What a fiasco this has been.

I never heard back from the installs department. I called to cancel the install and it had already been canceled. I made the trek to pick up a unit.

So it's installed, and doesn't work. Green light blinks 8 times. Tivo does see the unit, and I get a cable signal, but no SDV. The instructions were basic at best. Install RF, Install USB, nothing more. After hooking it up and not working I did some research online. Apparenly was supposed to get an install instruction card from cox. On it was an activation phone number. The number didn't work for me because I have an out of area cell-phone as my primary line.

Currently on the line with support. He things SDV is the DTV switch...

Edit: Tech took the time to look up what the problem is and I am now up and running. Apparently they haven't scheduled any trainings on the install and none are planned for the near future.

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reply to CoxTech1
Picked up my Tuning Adapter this afternoon and installed it this evening, and it seems to be mostly but not completely working. I'm now receiving a number of channels that I did not receive before (e.g. CSPAN3, Fox Soccer Channel, the NHL Center Ice channels). But a handful of the channels are still missing (e.g. 124-CSPAN, 125-CSPAN2). 156, 159 are working but 157, 158 aren't. Any ideas?

reply to CoxTech1
Solid green light on tuning adapter?

You may have a signal problem..