as a follow up, this wasn't documented in fine print. This, I was told by qwest cs is a qwest policy, service was ordered over phone in response to a mailer. No fine print available at my end, so I gave up. CS informs of an undocumented billing policy, I have little choice but to deal with it. Will our representatives be reading the fine print in a qwest deal (and investigating every doc'd/ undoc'd policy) before or after they have given away taxpayer money?
the flyers may not have the fine print but you can ALWAYS go online and read the TOS. if you don't have "net access go to the library, a neighbors house, somewhere else. Again its YOUR fault not Qwest's. And its interesting you're the only one saying something about this.
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