http://www.dslreports.com/forum/r21973209 en Sun, 06 Dec 2009 08:10:41 EDT Sun, 06 Dec 2009 08:10:41 EDT http://www.dslreports.com/forum/remark,22168895 Acanac PN : Thanks for your feedback.
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We Rock]]> http://www.dslreports.com/forum/remark,22168895 Thu, 02 Apr 2009 00:05:20 EDT http://www.dslreports.com/forum/remark,22168684 colorfull : Acanac fixed the situation, I'm back downloading at 4.9Mb/s

woot!

Thank you Acanac PM for your help and everybody else for your replies.]]> http://www.dslreports.com/forum/remark,22168684 Wed, 01 Apr 2009 23:27:20 EDT http://www.dslreports.com/forum/remark,22019842 lermure : a]]> http://www.dslreports.com/forum/remark,22019842 Thu, 05 Mar 2009 13:38:29 EDT http://www.dslreports.com/forum/remark,22007597 Fergless : If you bridged the Modem, you'll need to reset it and put in your Acanac credentials again, to get your stats.]]> http://www.dslreports.com/forum/remark,22007597 Tue, 03 Mar 2009 14:17:31 EDT http://www.dslreports.com/forum/remark,22005795 darknestgirl : You need to connect the modem directly on your computer and enter 192.168.1.1 in your browser, it should be under status--modem status but when we do check the stat, the internet don't work after that you have to close de modem with the black button behind and open it again.]]> http://www.dslreports.com/forum/remark,22005795 Tue, 03 Mar 2009 07:43:47 EDT http://www.dslreports.com/forum/remark,22004822 colorfull : It's been a few days now, and absolutely no change has occured. If anything, my latency went up and my download speeds are a bit slower.
I sent a PM to Acanac PN, we,ll see what happens.

BTW, how do you get stats about your line/modem? My modem is the one provided by Acanac, but the router function is disabled and handled by a standalone router.]]> http://www.dslreports.com/forum/remark,22004822 Mon, 02 Mar 2009 23:17:10 EDT http://www.dslreports.com/forum/remark,21977017 Acanac PN : OK, post update, please.
If you have problems, IM me your ID.
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We Rock]]> http://www.dslreports.com/forum/remark,21977017 Wed, 25 Feb 2009 19:10:27 EDT http://www.dslreports.com/forum/remark,21975375 maninthemoon : I can hardly wait.]]> http://www.dslreports.com/forum/remark,21975375 Wed, 25 Feb 2009 14:13:44 EDT http://www.dslreports.com/forum/remark,21975207 colorfull : I just called Acanac and spoke to a tech, according to him my profile should be raised to 5Mbps in the next 48h.
I guess we'll see if Acanac delivers this time...

Thanks for the advice and the Acanac contact info on this forum.

I'll report back on this forum in 48h.]]> http://www.dslreports.com/forum/remark,21975207 Wed, 25 Feb 2009 13:44:12 EDT http://www.dslreports.com/forum/remark,21973291 zadigre : please give us your modem stats and send a private IM to "Acanac PN"... he should be able to help you.]]> http://www.dslreports.com/forum/remark,21973291 Wed, 25 Feb 2009 08:07:34 EDT http://www.dslreports.com/forum/remark,21973209 colorfull : I've been on a 3Mbps profile for a while, but I just moved in in a house 3 blocks from the CO, and a Bell tech came to install a brand new phone line and showed me the results of his speed test: my line can support up to 11Mbps!
He also confirmed what I always complained about: I'm on a 3Mbps profile.

I already opened a few tickets with Acanac about this issue, but they just open them and hope I will forget about them... Nobody calls me or emails me, and when I contact Acanac, they always have a crappy excuse.

I just don't know what to do to get the speed I'm paying for, short of cancellling the service.]]> http://www.dslreports.com/forum/remark,21973209 Wed, 25 Feb 2009 07:41:35 EDT