San Francisco- Noe Valley - intermitent outages all day
I've been having outages all day yesterday and today. Connection for both HSI and digital voice drops.
Modem goes dead. Only way to get it back is to completely unplug all cables (phone, ethernet, cable, power) and the battery. Then wait about 1 min and plug back in. Today alone, have had to do this about 8 times. About 3 times yesterday
Contacted chat who said it was there was a "planned outage" yesterday in my area. Which doesn't account for today. Felt like I was getting the brush off.
Re: [Connectivity] Bay Area, CA intermitent outages all day. Any
im not sure what was going on but if it was planned it was probably for docsis 3.0 or something... im seeing slow downs here as well... but not necessarily outages
Modem goes dead. Only way to get it back is to completely unplug all cables (phone, ethernet, cable, power) and the battery. Then wait about 1 min and plug back in.
This won't help you with your issue, but hitting the recessed reset button on the back of the modem instead of doing all of that may save you some time/trouble.