  TomS_ debugger it Premium,MVM join:2002-07-19 Australia
1 edit | reply to sm5w2 Re: Question about ping and tracert results
And you say that the issue is resolved immediately after rebooting your modem?
If so, I would first try replacing your modem. Borrow one from a friend or work if you can, and at least try to determine if it is or isnt your modem causing the issue.
If the problem does not resurface after swapping modems, I would look at replacing it permanently, and throw your old one in the bin, or leave it in the cupboard as a backup incase your other one fails.
If the issue persists with a different modem in place, it will be time to call your ISP to report a fault.
Try to get a completely different brand of modem, just to make sure it is not firmware/hardware related. Even though some modem manufacturers use the same hardware, software/firmware can be extremely different between them, and sometimes it makes all the difference. |