| Slow speeds, constant disconnects Title says it all. I used to rave about Nexicom to friends and co-workers. Now all I can talk about is constant disconnects, choppy streaming media, slow internet speeds. What makes it worse is I'm a late night user, so I shouldn't be having any of these issues. 1am - 6am and I can't even watch a 1 minute media clip without having the video constantly "buffering".
Anyone else suffering the same issues I am? |
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 pstewartPremium,VIP
join:2005-10-12
Peterborough, ON
kudos:1
1 edit | Sorry to hear of any issues you may be having - can you tell us where you are geographically and which service you have?
Also, have you contact our help desk with any of these concerns? |
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| I'm in Millbrook, just a hope skip and jump away from one of your offices.
Example:
Over the last 2 hours, I have lost connectivity a countless number of times. Task manager shows my connection flatlining intermitently every 20 seconds to 2 minutes. It's incredibly painful trying to get work completed and submitted before my 7am meeting when I can't stay on long enough to get anything worthwhile done. |
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pstewartPremium,VIP
join:2005-10-12
Peterborough, ON
kudos:1 | Ahh.. ok - I would suggest calling the helpdesk and asking for a linetest to be completed. They may suggest you pickup a new modem as well.
Between the line test and new modem, one of those will hopefully resolve your issue.
If you still don't have resolution drop a line here by all means....
thanks!  |
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 bbuchananPremium
join:2004-02-05
Peterborough, ON | reply to Akuma2
Have you contacted the helpdesk by chance yet?
I tried to look you up to see if you have the same username here as you do with us, but with no luck.
Bruce
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Nexicom - »www.nexicom.net |
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