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comcast1

@comcast.net

reply to jakedi

Re: Speed upgrade

You only need a D3 modem if you subscribe to 22/5 and up speed tiers.

You do not need one if you have 16/2.


jakedi
Ironhorse From Chickasaw And Chirachau

join:2000-11-11
Barrington, IL

Yeah but I should be automatically upgraded from 16/2 to 30/5 right? If thats the case, shouldn't they be letting me know I need a new modem?



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

1 edit

said by jakedi:

Yeah but I should be automatically upgraded from 16/2 to 30/5 right?
W.I.W., that ad is a bit misleading. It's not a 30/5 tier. It's 22 down, 5 up, with Powerboost bursts up to 30 down.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

4 edits

reply to comcast1

said by comcast1 :

You only need a D3 modem if you subscribe to 22/5 and up speed tiers.
Or *if* one is not yet *officially* a "subscriber", but is automatically upgraded to that speedtier.


jakedi
Ironhorse From Chickasaw And Chirachau

join:2000-11-11
Barrington, IL

So. Any idea what I need to do?



ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

2 edits

reply to jakedi

said by jakedi:

Yeah but I should be automatically upgraded from 16/2 to 30/5 right?
If you called and upgraded to "Ultra" (22/5) then yes. There is no free upgrade to Ultra.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

reply to ztmike

Re: Speed upgrade

said by ztmike:

If you called and upgraded to "Ultra" (22/5) then yes. There is no free upgrade to Ultra.
Are you certain that this is so for all market areas ??

netcool
Premium
join:2008-11-05
Englewood, CO
kudos:11

reply to ztmike

said by ztmike:

If you called and upgraded to "Ultra" (22/5) then yes. There is no free upgrade to Ultra.

(All Comcast speed tiers come with a 250GB monthly cap) unless you order the business tier. Which I believe is only 16/2
I don't think that's true. Several people in Chicago have reported that they got the upgrade to Ultra for free (I think someone may have even posted the letter they received.)


ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

1 edit

reply to netcool

Re: Speed upgrade

said by netcool:

said by ztmike:

If you called and upgraded to "Ultra" (22/5) then yes. There is no free upgrade to Ultra.

I don't think that's true. Several people in Chicago have reported that they got the upgrade to Ultra for free (I think someone may have even posted the letter they received.)
I find that hard to believe. That Comcast would give Blast users a "free" upgrade to 22/5.

But I guess I could be wrong..Comcast acts in strange ways across their service areas.

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Not all markets appear to charge/act the same, if I remember correctly, some markets were being charged a higher rate for Blast initially which may account for the "free" upgrade. Not fact based, just my opinion based on reading posts.



SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Harwood Heights, IL
kudos:4
Reviews:
·VOIPo

reply to ztmike

said by ztmike:

said by netcool:

said by ztmike:

If you called and upgraded to "Ultra" (22/5) then yes. There is no free upgrade to Ultra.

I don't think that's true. Several people in Chicago have reported that they got the upgrade to Ultra for free (I think someone may have even posted the letter they received.)
I find that hard to believe. That Comcast would give Blast users a "free" upgrade to 22/5.

But I guess I could be wrong..Comcast acts in strange ways across their service areas.
I got the free upgrade! and also got a letter..
I went to the local comcast office and picked up a 3.0 modem
--
Comcast HSI 16/2 / MagicJack - VoIP / at&t iPhone 3G /
»www.RestartYourComputer.net - IT Techs, Send people here to restart their computer


sortofageek
Not Trouble
Premium,Mod
join:2001-08-19
There & Then
kudos:14
Host:
Comcast HSI
Comcast Cable TV
Team Helix
Distributed Comput..
Linksys

1 edit

said by SuperNet9:

I got the free upgrade! and also got a letter..

I don't really see that as a free upgrade since it appears to me you are paying about what I would pay if I upgrade my 16/2 ($52.95) connection to 22/5 ($62.95+$3 modem rental.)

From what you said here, you seem to be paying $61.95 for Ultra and, my assumption, since you didn't say, is that you also pay $3/mo. for the modem lease.
--
Join Team Helix * I am praying for these friends .


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

1 edit

The same offer is available here.
If you read the terms (or even the Op's posts), it is for existing customers of CATV or CDV and the $65= cost is listed as a "starter" rate (promo?) but I don't see a normal rate, it says call for details.
I don't think the letter is a special offer as much as it is an ad.



SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Harwood Heights, IL
kudos:4
Reviews:
·VOIPo

reply to sortofageek

said by sortofageek:

said by SuperNet9:

I got the free upgrade! and also got a letter..

I don't really see that as a free upgrade since it appears to me you are paying about what I would pay if I upgrade my 16/2 ($52.95) connection to 12/5 ($62.95+$3 modem rental.)

From what you said here, you seem to be paying $61.95 for Ultra and, my assumption, since you didn't say, is that you also pay $3/mo. for the modem lease.
True, i am paying $62.95 + 3.00 modem( but on a promo for 45.00 ) a month for 6 months

But I thought ultra should be 74.95 a month.
--
Comcast HSI 16/2 / MagicJack - VoIP / at&t iPhone 3G /
»www.RestartYourComputer.net - IT Techs, Send people here to restart their computer


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

reply to ztmike

said by ztmike:

But I guess I could be wrong..
Just like myself, it wouldn't be the first time..

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