wonko3fc
Verbum sat sapienti
join:2001-06-02
UK
 ·BT Broadband
1 edit | reply to tobyw31
Re: ADSL cutting out intermittently
I believe you are only required to pay BT for the visit if the problem is found to be on your equipment.
So to prove the point. disconnect everything behind the master socket.
dismantle the master socket and inside, you'll find another BT female connection point. This is the demarcation bit!
Stick your filter/ADSL modem into that and off you go. Still faulty? Swap out the Filter.
Still faulty? Swap out the modem.
Still Faulty? Problem on BT section hence free engineering visit.
Of course,t here is the possibility that the problem is on your kit somewhere....
so if you get to a point where all is fine, then start to 're-assemble' the bits dismantled to date one by one. when you find the line faulty again, that last bit was the problem. |
