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« My new-found high ping issues  
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wonko3fc
Verbum sat sapienti

join:2001-06-02
UK
·BT Broadband

reply to tobyw31
Re: ADSL cutting out intermittently

Well that's another new one!

I posted something here several months ago about lights interfering with the signal too. will it never cease?

There is probably a capacitor (suppressor) placed across the main feed in the TV that acts as a suppressor. if that has degraded or is/has failed, then it would have that effect.


adslgeek

join:2009-03-01

Man this never ceases to amaze me - I have heard of all of the following being a factor:
- Washing machines
- TVs
- Arc welders
- Christmas lights
- Garage door openers
- Magnetic security doors (eg locks)
- Halogen and UV lights
etc etc

But in the real world I haven't actually seen any examples of people (and in particular helpdesks) actually finding this out for themselves..

Is there anyone that works on a helpdesk that knows of an easy way to spot things like this without asking the customer a million questions eg Do you have a washing machine, etc?

I have seen the whitelines on a 5530 analyzer (not sure if other helpdesks use this) and I have been trying to tie this to various frequencies (eg working out what frequency a halogen is at etc) but not having a heap of luck...

I also know a number of modems display the frequencies and their output - I think this might be used?

But Kudos to tobyw31 - nice detective work!

Cheers,
ADSL Geek
»www.adslgeek.com/troubleshooter
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Forums » International » UK Broadband« My new-found high ping issues  


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