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erikthebean

join:2007-06-25
Manchester, NH
Reviews:
·Great Works Inte..
·Spectra Access
·Fairpoint Commun..
·Virgin Mobile Br..

CLEC Horror

As working for a CLEC right now dealing with FairPoint...well its Horrible...all of their Databases are screwed up when you try to look something up in one town it is saying the rate center is located in another town.. None of the orders are getting processed in a timely fashion. I'M now a total advocate for VoIP...Long Live FairPoint (sarcasm)


swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:3
Reviews:
·RapidVPS
·Sprint Mobile Br..
·VoicePulse
·RoadRunner Cable

said by erikthebean:

I'M now a total advocate for VoIP.
Yes, but wouldnt the slow down cause issues with porting your number out from fairpoint?
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hawk82

join:2001-04-26
Oakland, ME
Reviews:
·Verizon Online DSL

reply to erikthebean

said by erikthebean:

As working for a CLEC right now dealing with FairPoint...well its Horrible...all of their Databases are screwed up when you try to look something up in one town it is saying the rate center is located in another town.. None of the orders are getting processed in a timely fashion.
Tell me about it. I also do contract work for a CLEC in this state. I basically have done 0 installs since middle of January. A few have started to trickle in, in the last week. Sucks too, because the CLEC can't tell whether the circuit really was provisioned on the due date. They don't have access to a FP database. They go by FP's word whether the circuit is provisioned or not. Half of the time it isn't.

droobie
Premium
join:2007-10-09
Bangor, ME

said by hawk82:

Tell me about it. I also do contract work for a CLEC in this state.
I just recently had a few DSL lines provisioned recently not too far from you (next county over) and they committed at the Due Date (Mar 02 for one Mar 05 for the other) and they're actually active.

I will admit I was a skeptic but they're actually active too. My crew went and did inside wiring from the NID today and tested.

I still have disdain for Fairpoint for a ton of reasons, but at least they apparently haven't screwed me this month yet.

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