| yea whatever how about less talk and more action, that would work as makeover.. |
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| I agree it is important for Customers to feel the changes and continue to make. As an example we have implemented new technologies to better diagnose trouble and correct it right the first time. We are working to improve all aspects. Are we there yet? No but we are working hard towards it. I do look forward to you noticing these improvements. |
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| Sorry, but that entire post reads like something the PR department scribbled on a bar napkin. |
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 cdruGo ColtsPremium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:5
 ·Frontier FiOS
| said by Ex_customer :
Sorry, but that entire post reads like something the PR department scribbled on a bar napkin.
No offense to comcastcares  , but what do you expect? It's an official company account, not some rogue employee. Did you think that that they would just come out and say "Your right, caps were the dumbest thing we ever did and we are fricking idiots. You probably should find a different ISP."?
At least they are making an attempt. Time will tell how successful the attempt is. |
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| said by cdru:said by Ex_customer :
Sorry, but that entire post reads like something the PR department scribbled on a bar napkin.
No offense to comcastcares , but what do you expect? It's an official company account, not some rogue employee. Did you think that that they would just come out and say "Your right, caps were the dumbest thing we ever did and we are fricking idiots. You probably should find a different ISP."? At least they are making an attempt. Time will tell how successful the attempt is. I don't mind offending COmcastcares because I know they don't. All they want is send me the money. Call for service oh we can have someone between noon Tuesday & 5 pm Thursday. Yeah right they care alright........my a$$. Constant outages, slowdowns, caps on "unlimited" service, piss poor customer service rep attitudes, name it.
End of rant |
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 Ebolla
join:2005-09-28
Dracut, MA | I think you are confusing Comcast with a furniture delivery company on those arrival times. |
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