said by cdru:said by Ex_customer :
Sorry, but that entire post reads like something the PR department scribbled on a bar napkin.
No offense to comcastcares
, but what do you expect? It's an official company account, not some rogue employee. Did you think that that they would just come out and say "Your right, caps were the dumbest thing we ever did and we are fricking idiots. You probably should find a different ISP."?
At least they are making an attempt. Time will tell how successful the attempt is.
I don't mind offending COmcastcares because I know they don't. All they want is send me the money. Call for service oh we can have someone between noon Tuesday & 5 pm Thursday. Yeah right they care alright........my a$$. Constant outages, slowdowns, caps on "unlimited" service, piss poor customer service rep attitudes, name it.
