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dmcfarland

join:2008-06-19
Los Angeles, CA

[DSL] Aol service cannot connect

Hi I have a friend who is having a problem. He has dsl and it works just fine. I can use aol explorer, and browse the web. However his aol service will not connect and I poured through the error logs and got this message.

AC-00000 0X90000000

I have tried creating a new connection, adding an exception to the his firewall, and reinstalling AOL but to no avail.

Its really wracking my brain and any help would be appreciated.

Thanks


tennismith

join:2002-01-31
Burlingame, CA

Is your friend running McAffe virus software? A quick review of that error code seemed to indicate that might be a potential source of the problem.

G'luck!


dmcfarland

join:2008-06-19
Los Angeles, CA

Yes he is


tomdlgns

join:2003-03-21
Chicago, IL

reply to dmcfarland
i have to ask...why is he using AOL?

i popped in this forum just to see what some of the problems were.

i can understand if broadband isnt available, but why does someone with a broadband connection, connect to the internet with AOL?

i just dont get it.


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