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Forums » comments on review of VOIPo » "A" for effort - "C" for service


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PaulRC

@sbcglobal.net

"A" for effort - "C" for service

Perhaps I am the only person having problems with VOIPo service.

The good:
- Customer service. Very responsive and willing to please.
- Sound quality better than previous service provider
- Price

The bad:
- Unresolved issues surrounding the very poor Grandstream ATA have left me with service about 60% of the time.

Given comments others have made alluding to the use of Linksys ATAs, clearly VOIPo did not plan well for this service. My suggestion to those looking for a new VOIP service is to look else where until VOIPo gets their act together.

permalink · 2009-03-11 14:39:52 · Print ·

N9MD
Premium
join:2005-10-08
Wayne, NJ

Re: "A" for effort - "C" for service

Paul ... Just call Customer Service and request a replacement LinkSys PAP2T-NA adapter. It is my favorite adapter and from all reports is working very nicely with VOIPo. You have nothing to lose, considering the quality of VOIPo's quality product and service and support. The GS adapter sucks ... although I use the same adapter with PhonePower without any problems.

permalink · 2009-03-11 17:18:35 ·

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