Metro Detroit slow internet? in W.O.W. http://www.dslreports.com/forum/r22054559 en Wed, 09 Dec 2009 06:42:22 EDT Wed, 09 Dec 2009 06:42:22 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22823044 imrf :
said by WhiteAnNerdy See Profile :

on a good day i was only getting about half that with my old 16/2 WOW connection.
WOW doesn't offer a 16/2 tier, it's 15/2.

PS don't be envious, you can order comcrap power burst to.
I'm not envious. I get my 15Mbps all day long. WOW could do power boost if they wanted, they don't see the point as it isn't a real useful function. It doesn't make long downloads any faster, only small ones under 20MB in size. I'm happy with what I have with WOW.]]> http://www.dslreports.com/forum/remark,22823044 Thu, 06 Aug 2009 02:04:37 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22822372 WhiteAnNerdy :
said by imrf See Profile :

said by WhiteAnNerdy See Profile :

what a bunch of jerks, thinking they can just give me more then i paid for. oh wait that's a good thing, never mind.
That's called power boost ding dong. It fools people like you and the speed tests all the time. Setup a real long download and watch the speeds halfway through the transfer. You won't be seeing 22Mbps then. You might see 15Mbps at best knowing them.
15Mbps...yes that sounds about right.
on a good day i was only getting about half that with my old 16/2 WOW connection.
so, according to you the comcrap is still faster.
i'm not sure what's funnier, that you think my superior internet connection somehow makes me a ding dong or that you actually used the word ding dong.
PS don't be envious, you can order comcrap power burst to.]]> http://www.dslreports.com/forum/remark,22822372 Wed, 05 Aug 2009 22:40:01 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22760160 imrf :
said by WhiteAnNerdy See Profile :

what a bunch of jerks, thinking they can just give me more then i paid for. oh wait that's a good thing, never mind.
That's called power boost ding dong. It fools people like you and the speed tests all the time. Setup a real long download and watch the speeds halfway through the transfer. You won't be seeing 22Mbps then. You might see 15Mbps at best knowing them.]]> http://www.dslreports.com/forum/remark,22760160 Fri, 24 Jul 2009 13:10:00 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22757788 anon : I'm in Evansville, In and have the same problems as u all. Internet is usually fine all day, but at night goes to crap. Called wow multiple times had tech out, still no satisfaction. Think i'm agreein w/ nerdy and going to a diff. providor]]> http://www.dslreports.com/forum/remark,22757788 Thu, 23 Jul 2009 23:38:14 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22756626 WhiteAnNerdy : forgot to mention, i'm looking to the monthly threats as well.
LOL!!!!!!!!!!!!]]> http://www.dslreports.com/forum/remark,22756626 Thu, 23 Jul 2009 20:07:28 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22756609 WhiteAnNerdy :
said by The Joker See Profile :

Comcrap is always crap, WOW is just great!

Enjoy your crappy service, and monthly threats you get on comcrap.
OK they just installed the comcrap & you are right. i'm paying for the 16.000/2,000 internet but the speakeasy speedtest shows that i'm at 22,010/2,317.

what a bunch of jerks, thinking they can just give me more then i paid for. oh wait that's a good thing, never mind.]]> http://www.dslreports.com/forum/remark,22756609 Thu, 23 Jul 2009 20:04:59 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22747013 The Joker : Comcrap is always crap, WOW is just great!

Enjoy your crappy service, and monthly threats you get on comcrap.]]> http://www.dslreports.com/forum/remark,22747013 Wed, 22 Jul 2009 07:35:09 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22746069 WhiteAnNerdy :
said by The Joker See Profile :

Move out of Detroit! Problem solved!
Yes, just move...or better still, just sign up with comcrap and drop WOWcrap.
if enough people drop WOW maybe they'll move instead! ]]> http://www.dslreports.com/forum/remark,22746069 Tue, 21 Jul 2009 23:01:54 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22702267 The Joker : Move out of Detroit! Problem solved!]]> http://www.dslreports.com/forum/remark,22702267 Mon, 13 Jul 2009 19:18:24 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22693453 WhiteAnNerdy : been slow again this past week. upload was good but download has been around 8100 but i'm paying for the 16/2 connection.
didn't care because it's still fast but last night it got even worse. now i'm getting between 187 & 1890. THIS SUCKS!!!
yes i cleared all cookies, deleted all histories, plugged PC directly into modem and disabled norton. i also ran the test on 2 different PCs & 1 playstation 3. all returned similar results. when i explained all this over the phone to WOW i was told that they needed to send a tech 2 my house because the firewalls were probably configured wrong on my PC.
what a bunch of idiots !!! i'm going to find a new ISP.
don't even care if it's a slower connection that cost more money. because of bundled pricing they well also lose a hd cable tv customer.]]> http://www.dslreports.com/forum/remark,22693453 Sun, 12 Jul 2009 00:13:52 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22670779 pparks1 : I called and they are going to send a guy out. Their first available evening appt....next Wednesday. Not tomorrow, but a week from tomorrow. ]]> http://www.dslreports.com/forum/remark,22670779 Tue, 07 Jul 2009 23:01:27 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22670021 pparks1 : Well, things have been alright for a few weeks now, but we are back to slow again the past few days in the evenings. I'm getting about 1.8mbit or slower on my download, but about the full 1.0 on my upload.

Time to start calling again to complain I guess.]]> http://www.dslreports.com/forum/remark,22670021 Tue, 07 Jul 2009 20:27:20 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22538028 pparks1 : 11:53pm and things are still on the slow side;
]]> http://www.dslreports.com/forum/remark,22538028 Thu, 11 Jun 2009 23:54:14 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22537816 pparks1 : Well, it's 11pm and people are starting to go to bed and turning off their computers.

]]> http://www.dslreports.com/forum/remark,22537816 Thu, 11 Jun 2009 23:01:38 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22537457 pparks1 : It's now 10pm and I'm down to about 1.0-2.0 on my download speeds. Just got off the phone with the tech...they are going to roll a truck out to my house on Saturday.

Interestingly enough, a ping -t www.yahoo.com or www.google.com was showing differing TTL's. Sometimes it was 52 and sometimes it was 51. (remember, this was a continuous ping) Which means that I'm not taking the same path each time. Also, my latency is jumping around from 30ms to 300ms to the same hosts. I've also pinged servers that I run myself in the AA area and seeing the same sort of behavior with regards to latency.

There is definitely some latency and saturation problems on the WOW network in these areas. ]]> http://www.dslreports.com/forum/remark,22537457 Thu, 11 Jun 2009 21:53:41 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22537299 pparks1 : It's almost 9:30pm in Westland and my speed has dropped in 1/2 from what I had earlier tonight
Download Speed: 6623 kbps (827.9 KB/sec transfer rate)
Upload Speed: 1102 kbps (137.8 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,22537299 Thu, 11 Jun 2009 21:27:24 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22536959 anon : I finally (after 'bout 3 weeks)?? measured the correct speeds today..8./1 (mg..) I ve talked to our IT guy at work and he said try unplugin the modem power but also the cable itself ,for a whole day..so I did, this mornin, got back 9 hrs later,connected the cable to modem,power on and measured the right speed..he specifically said to unscrew the cable too..will see how long it lasts :-) ]]> http://www.dslreports.com/forum/remark,22536959 Thu, 11 Jun 2009 20:22:09 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22536747 pparks1 : Now at 7:35pm in Westland:
Download Speed: 13142 kbps (1642.8 KB/sec transfer rate)
Upload Speed: 1102 kbps (137.8 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,22536747 Thu, 11 Jun 2009 19:34:18 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22536085 pparks1 : My speed at 5:40pm is:
Download Speed: 11374 kbps (1421.8 KB/sec transfer rate)
Upload Speed: 995 kbps (124.4 KB/sec transfer rate)

So, a bit slower than 8:45am....but nothing that I would complain about. ]]> http://www.dslreports.com/forum/remark,22536085 Thu, 11 Jun 2009 17:38:49 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22532810 pparks1 : I just tested this morning at 8:45 am and got the following:

Download Speed: 15389 kbps (1923.6 KB/sec transfer rate)
Upload Speed: 1102 kbps (137.8 KB/sec transfer rate)

I did unplug my router and disconnected the coax from my cable modem and then turned everything back on before I went to bed.

The support person kept reading my power levels to me over the phone saying it couldn't be their issue because my modem was getting the full upstream and downstream power levels. She then went on to say that the Internet is like a highway and when you get a lot of cars on it, it just naturally slows down. I said that while I understood that, going from 15mbps to 1mbps was a bit on the unacceptable side as far as a slowdown goes. Like I said, I can deal with 8 or 9 during peak times because it's still fast..but at 1mbps last night, a 400MB download on my Xbox360 took like 45 minutes.......which isn't cool.]]> http://www.dslreports.com/forum/remark,22532810 Thu, 11 Jun 2009 08:49:08 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22531816 Hr824 : I had that problem a few months ago. I checked my speed with speed test .net and no matter were I tested the connection was slow except to toledo ohio where i was getting full speed.

I called jumped through all there hoops but made sure she relayed to the techs that I was in fact getting full speed to the teledo server and gave her the address of that server. she then gave me an appointment for a service tech. 1/2 hour later my problems went away and it's been super fast since.

May not be the same problem but check the toledo server on speedtest.net can' hurt. ]]> http://www.dslreports.com/forum/remark,22531816 Thu, 11 Jun 2009 00:03:47 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22531408 pparks1 : I'm seeing very slow speeds in Westland tonight around 10pm...I'm geting about 1.1mb on my download and about 1.0 on my uploads. I'm on the phone with WOW right now.

When I first read off my speeds of 1143 down and 1048 up, she said, "Well, that's good isn't it"? I said not when you are on the 15/1 package.

Now, we're talking about browser history, cookies and so forth...even though it's multiple computers and my Xbox360 all seeing bad performance. I cannot wait until she figures out that I have a router....:(

Anyway, I'm at least reporting the issue. Like I said, I don't often see slowdowns of any type...so this is pretty rare for me.]]> http://www.dslreports.com/forum/remark,22531408 Wed, 10 Jun 2009 22:51:37 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22504219 pparks1 : You gotta call and be persistent. I've not experienced any speed problems on my end, I just did a test from my laptop over wireless and got;
Download Speed: 7719 kbps (964.9 KB/sec transfer rate)
Upload Speed: 1107 kbps (138.4 KB/sec transfer rate)

From my hardwired Linux box:
Download Speed: 8822 kbps (1102.8 KB/sec transfer rate)
Upload Speed: 1103 kbps (137.9 KB/sec transfer rate)

That's about the slowest that I ever see from my house. I'm on the 15 plan as well...and typically see around 12.5 on most tests.]]> http://www.dslreports.com/forum/remark,22504219 Fri, 05 Jun 2009 20:13:10 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22491605 anon : 0.43 mbps today @ 6:47 PM

This is ridiculous. ]]> http://www.dslreports.com/forum/remark,22491605 Wed, 03 Jun 2009 18:48:01 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22476903 anon : I ve got almost the exact same results..dont bother call w.ow people..u ll be waiting 15 minutes on phone than they tell ya its your computer..my buddy in Sterling heights(neighboring warren)is saying the same thing,,,he pays for 8(down)-1(up) ..gettin 2-0,3..maybe we should just send this whole damn thread to WOW,'cause something stinks here ,we aint gettin what we payin for..]]> http://www.dslreports.com/forum/remark,22476903 Mon, 01 Jun 2009 12:01:23 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22471052 anon : I'm in Eastpointe and my WOW past about 10PM gets horribly slow alot

just did the test and it's 0.11mbps
0.11!
did a test around the same time a few days ago and I got a whopping 0.3mbps

this is supposed to be 8/1

I did both tests direct. I don't find any difference between direct or through my router.]]> http://www.dslreports.com/forum/remark,22471052 Sat, 30 May 2009 23:22:16 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22466407 imrf :
said by Yaro :

what ar we suppose to do..
Keep rolling trucks. They work weekends too, don't forget. If you get enough trucks out in one spot maybe they'll realize that there's a problem.]]> http://www.dslreports.com/forum/remark,22466407 Fri, 29 May 2009 20:30:31 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22466312 anon : U ar right imrf...wait 'till it freaks out on him...anyways I even tried surfing in Safe Mode with Networking, still slow speeds..it drives me nuts,when I stream lets say youtube and have to wait for the ,,red line,,to fill up..Today,for about 2 hrs I ve had 5 Mg then it went back to 2 mg..that shows u the inconsistency of W.O.W signals..what ar we suppose to do..]]> http://www.dslreports.com/forum/remark,22466312 Fri, 29 May 2009 20:07:08 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22465900 imrf :
said by knucklehead See Profile :

I don't know what you guys are crying about.
Wow, so since you don't have a problem, nobody else can? :uhh:]]> http://www.dslreports.com/forum/remark,22465900 Fri, 29 May 2009 18:24:10 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22465188 knucklehead : I have the 8mbit plan. I have NO speed problems whatsoever throughout the day or night. My up or down maxes just fine. I don't know what you guys are crying about.]]> http://www.dslreports.com/forum/remark,22465188 Fri, 29 May 2009 16:01:02 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22464693 anon : Im from Warren too,i ve been pissed last two weeks...I pay 8 mgbs and barely hitting 2 mbps..this sucks,when I try to download anything,or even when I stream videos they slow..Im 100 % sure my comp is clean..but the speed sucks..last 2-3 weeks..I called up W.OW,they said its my computer..im like yeah right..their technicans there ar pretty dumb,dont have clue..I told them I disconnected my av program and spyware programs, still slow..so she said..its propably some other program..dont kno what to do here but its frustratin,for the speeds we pay for and what we geting..]]> http://www.dslreports.com/forum/remark,22464693 Fri, 29 May 2009 14:37:40 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22401278 karpodiem : Things seem to have gotten much better this past week. Hopefully it stays this way.]]> http://www.dslreports.com/forum/remark,22401278 Sun, 17 May 2009 08:36:34 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22398420 imrf : Hey, try this program, »GRC's DNS Benchmark utility , and use the best DNS servers from that test and see if it help things out for you.]]> http://www.dslreports.com/forum/remark,22398420 Sat, 16 May 2009 13:26:23 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22388731 anon : I'm in Canton, and startinga few weeks ago, sites like hulu, nbc, abc, will not stream episodes.

i'm on the 8 mbps plan.

normal web browsing is very fast. and even the main hulu or media site works. i'll click on an episode and it will say loading. and stay at loading. forever.

i look over at the modem, and the send/recieve lights are not blinking.

i'v tried 3 different laptops, vista, xp, 2 different routers, no routers. wirelessly, wired. every combo. same thing. on multiple sites.

wow says its my computer, im like thanks.

anyone have any idea?

PS. youtube works fine for some reason. ]]> http://www.dslreports.com/forum/remark,22388731 Thu, 14 May 2009 13:00:29 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22376653 karpodiem : Still slow for me.

*Edit; finally called them to mention it. They're having a tech come out on Friday.]]> http://www.dslreports.com/forum/remark,22376653 Tue, 12 May 2009 11:26:40 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22372823 roswell : That might have been it. Seems better today. What I was experiencing was probably not packet-lag, but DNS resolving lag.
But that was an agonizing 3 day weekend.]]> http://www.dslreports.com/forum/remark,22372823 Mon, 11 May 2009 17:10:48 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22371589 imrf : Don't know what to say. Over the last few days I haven't seen any slow DNS lookups and what not while using Level 3 DNS servers. Maybe I was lucky, who knows. ]]> http://www.dslreports.com/forum/remark,22371589 Mon, 11 May 2009 13:26:39 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22371567 anon : Using Level 3 - This is really aggravating!!]]> http://www.dslreports.com/forum/remark,22371567 Mon, 11 May 2009 13:21:33 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22370732 pargoff : i'm using level 3 and have been for over a year. it's only in the last few days that browsing has been slow and unresponsive. it is slow on all sites.]]> http://www.dslreports.com/forum/remark,22370732 Mon, 11 May 2009 10:38:00 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22370712 pparks1 : I had been using
4.2.2.1
4.2.2.2
for quite some time. But the last week or so it was taking forever to perform DNS lookups. I changed back to WOW's servers and things improved significantly. I'm thinking that these other servers were having some issues as of late.]]> http://www.dslreports.com/forum/remark,22370712 Mon, 11 May 2009 10:33:17 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22368871 karpodiem : Pretty much...everything.

It's weird, it will be fine for 5 minutes then all of a sudden it will go through a 10 minute period where it takes two or three attempts to load a site.]]> http://www.dslreports.com/forum/remark,22368871 Sun, 10 May 2009 21:06:51 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22368858 imrf : What sites are you having problems with? I've been using Level 3 DNS servers for year and haven't seen an issue with them. Maybe some sites are having problems, who knows.]]> http://www.dslreports.com/forum/remark,22368858 Sun, 10 May 2009 21:04:15 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22368841 karpodiem : Using 4.2.2.1 for the DNS server - same problem.]]> http://www.dslreports.com/forum/remark,22368841 Sun, 10 May 2009 21:00:35 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22368529 imrf : Are you using WOW's DNS servers? If so, that's the problem. Change them to any other DNS on the planet and your problem is solved.]]> http://www.dslreports.com/forum/remark,22368529 Sun, 10 May 2009 19:38:56 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22366889 anon : Speed test shows ok. Browser times out - can't find any sites! :(]]> http://www.dslreports.com/forum/remark,22366889 Sun, 10 May 2009 11:30:23 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22366423 karpodiem : Same over here in Troy as well.

*edit: It's been incredibly laggy, strangely, even on a Sunday morning. I wouldn't think there would be too much congestion at this time during the week.

anyone want to start the process of making them aware of this?]]> http://www.dslreports.com/forum/remark,22366423 Sun, 10 May 2009 07:49:27 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22364790 pargoff : been having the same issues the last few days]]> http://www.dslreports.com/forum/remark,22364790 Sat, 09 May 2009 19:05:39 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22364095 roswell : It's been extremely slow here in SE MI since Friday 5/8/2009. Traceroute shows traffic going through xo, att, and sometimes sprint.
I've never experienced this kind of lag in a very long time, so just wondering when will this go back to normal?

It's terrible lag. My browser times out often trying to reach sites like Yahoo.]]> http://www.dslreports.com/forum/remark,22364095 Sat, 09 May 2009 15:31:52 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22321083 anon : Troy is really slow.. I have to refresh the page several times before it actually loads if it does at all.]]> http://www.dslreports.com/forum/remark,22321083 Thu, 30 Apr 2009 19:59:53 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22320861 dweeb : Yeah my speeds aren't so great either in Ferndale. I'm getting 50% of the 15mbit I'm paying for.]]> http://www.dslreports.com/forum/remark,22320861 Thu, 30 Apr 2009 19:10:24 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22316476 anon : Still bad here, probably worse than it was.

I work I either use an open wifi signal (20% signal) or my phone as a modem (20%-40%), these speeds are about equal and come back about 300k down 100k up. It feels almost like dial up with pages slowly loading.

But when I get home it feels worse, the speeds test fine but its so much slower, I think the bad DNS servers finally went to hell. It seems to be the communication back and forth that is slow not the transmission of data really. You click a link nothing happens for 5 seconds then the page starts loading right up.

I had changed the DNS to another DNS though my router but it didn't work I'm still shown as using WOW's. ]]> http://www.dslreports.com/forum/remark,22316476 Wed, 29 Apr 2009 22:19:54 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22250493 anon : again, problems starting just before midnight. last night they lasted roughly 2 hours]]> http://www.dslreports.com/forum/remark,22250493 Thu, 16 Apr 2009 23:48:54 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22249505 Inflex : I emailed support with the details, along with a link to these posts.

"Dana" wrote back that the problem is with my router.

Obviously didn't bother looking here, and probably doesn't know what a trace route is.]]> http://www.dslreports.com/forum/remark,22249505 Thu, 16 Apr 2009 20:44:44 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22246728 mdh218 : i've noticed a slow down between 4pm ish - 8pm ish. i always attribute to people getting home from work and getting online. some days are better than others.]]> http://www.dslreports.com/forum/remark,22246728 Thu, 16 Apr 2009 13:11:00 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22244452 anon : high pings/slow speed started again at about midnight.]]> http://www.dslreports.com/forum/remark,22244452 Thu, 16 Apr 2009 00:18:20 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238879 anon : the problem is also on routes not using cogent, but also level3 and at&t from what ive seen]]> http://www.dslreports.com/forum/remark,22238879 Wed, 15 Apr 2009 04:53:40 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238565 Inflex : Yep, pings dropped from 120ms to 20ms for me.

I suspect Cogent is having load issues in Chicago.

I knew there would be problems when WOW starting using them.]]> http://www.dslreports.com/forum/remark,22238565 Wed, 15 Apr 2009 01:05:02 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238457 anon : im the 2nd 'more annoyed' from warren, didnt notice there was a first one.

the problem just fixed itself again at about 12:20am est

lets see if we have it again tomorrow.]]> http://www.dslreports.com/forum/remark,22238457 Wed, 15 Apr 2009 00:31:45 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238382 Inflex : I'm in warren and did all the same. I do run faster when I directly connect to the modem for some sites, because of the different route.]]> http://www.dslreports.com/forum/remark,22238382 Wed, 15 Apr 2009 00:07:55 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238367 anon : im in warren and ive been having the same problem with high latency and slow speeds. happening randomly during the week, sometimes not for days.

ive called quite a few times and they just tell me to reboot, disconnect router and all that jazz. one guy even told me i had to flush my dns cache]]> http://www.dslreports.com/forum/remark,22238367 Wed, 15 Apr 2009 00:04:30 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238363 Inflex : I'm having slow speeds running through a router tonight.

Weird thing is I'm getting different routes depending upon if I;m connected to my router or the modem.

Support says they don't allow trace routes!

Check these out:

With Router
Tracing route to news.us.easynews.com [69.16.186.8]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 7 ms 9 ms 9 ms 172.31.12.238
4 9 ms 8 ms 8 ms gi1-2.core01.dtw03.atlas.cogentco.com [38.104.40
.77]
5 8 ms 9 ms 10 ms po4-0.core01.dtw04.atlas.cogentco.com [154.54.25
.62]
6 11 ms 12 ms 12 ms po4-0.core01.tol01.atlas.cogentco.com [154.54.25
.109]
7 118 ms 117 ms 118 ms po10-1.core01.ord01.atlas.cogentco.com [154.54.5
.153]
8 116 ms 117 ms 118 ms te7-7.mpd01.ord01.atlas.cogentco.com [154.54.1.9
8]
9 118 ms 118 ms 118 ms vl3489.mpd01.ord03.atlas.cogentco.com [154.54.5.
18]
10 118 ms 130 ms 121 ms te7-3.ccr02.ord03.atlas.cogentco.com [66.28.4.66
]
11 117 ms 118 ms 118 ms Tenge4-4-10000M.ar3.CHI2.gblx.net [64.212.107.73
]
12 119 ms 117 ms 123 ms 204.246.200.154
13 119 ms 117 ms 117 ms 1-3.r1.ch.hwng.net [209.197.1.137]
14 148 ms 150 ms * 2-1.r1.at.hwng.net [69.16.191.46]
15 157 ms 156 ms 156 ms 2-1.r2.dc.hwng.net [69.16.191.125]
16 157 ms 159 ms 160 ms ve1006.ar2.dc.hwng.net [69.16.190.126]
17 158 ms 158 ms 157 ms news.dc1.easynews.com [69.16.186.8]

Trace complete.

Without router:

Tracing route to news.us.easynews.com [69.16.186.8]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 8 ms 9 ms 172.31.12.238
3 8 ms 9 ms 9 ms gi1-2.core01.dtw03.atlas.cogentco.com [38.104.40
.77]
4 9 ms 9 ms 9 ms po4-0.core01.dtw04.atlas.cogentco.com [154.54.25
.62]
5 11 ms 9 ms 9 ms po4-0.core01.tol01.atlas.cogentco.com [154.54.25
.109]
6 117 ms 119 ms 117 ms po10-1.core01.ord01.atlas.cogentco.com [154.54.5
.153]
7 117 ms 118 ms 118 ms po15-0.core02.ord01.atlas.cogentco.com [66.28.4.
62]
8 116 ms 118 ms * te7-7.ccr02.ord01.atlas.cogentco.com [154.54.3.2
54]
9 120 ms 116 ms 117 ms vl3491.ccr02.ord03.atlas.cogentco.com [154.54.6.
210]
10 15 ms 14 ms 16 ms Tenge4-4-10000M.ar3.CHI2.gblx.net [64.212.107.73
]
11 17 ms 23 ms 24 ms Highwinds-Network-Group-Chicago.TengigabitEthern
et2-4.ar5.CHI1.gblx.net [64.214.70.74]
12 19 ms 19 ms 18 ms 1-3.r1.ch.hwng.net [209.197.1.137]
13 45 ms 43 ms 44 ms 2-1.r1.at.hwng.net [69.16.191.46]
14 42 ms 44 ms 44 ms 2-1.r2.dc.hwng.net [69.16.191.125]
15 44 ms 44 ms 45 ms unknown.hwng.net [209.197.1.46]
16 41 ms 44 ms 43 ms ve8.ar2.dc.hwng.net [69.16.186.121]
17 43 ms 45 ms 41 ms news.dc1.easynews.com [69.16.186.8]

Trace complete.

I'm totaly baffled how this could occur.]]> http://www.dslreports.com/forum/remark,22238363 Wed, 15 Apr 2009 00:02:59 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22238148 anon : Yeah I am definitely feeling a major slow down every night at around the same time (10-ish). I'm going to call tomorrow and hopefully, after the mandatory cable run around where they try to blame my router (despite the fact that direct connecting doesn't help), will get some news.]]> http://www.dslreports.com/forum/remark,22238148 Tue, 14 Apr 2009 23:16:04 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22224502 imrf : They probably put you on the wrong tier when you added the phone service. Call and have them check things out on their end.]]> http://www.dslreports.com/forum/remark,22224502 Sun, 12 Apr 2009 14:00:07 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22224179 DavidDay22 : Since I added a phone from WOW, my Internet is much slower.]]> http://www.dslreports.com/forum/remark,22224179 Sun, 12 Apr 2009 12:20:32 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22223697 anon : I have been having on and off issues with slow internet from wow in oakland county for about the last 2-3 weeks.. Speed tests show fine but internet browsing is sloooow.]]> http://www.dslreports.com/forum/remark,22223697 Sun, 12 Apr 2009 09:42:44 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22205553 WhiteAnNerdy : When WOW up dated to 16/2 in my neighborhood I had very slow speeds but after about 5/6 months it got better.

However, the last few days have been very bad again. It started about he same time as the wind storm so I assume it's related.

As far as having a WOW tech come out to the house. Yes I had them out here far to many times. Since it never did any good I stoped calling them.

The cable from the pole to my house is the smallest part of the WOW infrastructure. When I call them this is the only part they'll look at.

Since the speed is below what I'm paying them for I'll call customer support and request a deduct off of my bill for this month.

Only after I started using this approach did my internet service improve. Is it related? Who knows, but one should never pay full price for late pizza... I mean slow internet.]]> http://www.dslreports.com/forum/remark,22205553 Wed, 08 Apr 2009 16:04:09 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22164068 lzep1968 : This thread is a little old, but I wanted to add my two cents here too. I'm located in Ferndale, MI and have had WOW for several years. Upgraded to the 8/1 package about a year ago when WOW upgraded their speeds.

Over the past few months, download speed has been getting consistently worse. Had a tech out to see what was wrong. He replaced the modem with a newer model. I got 8mbps download that day tested from their Flash speed test pages.

The very next day, however, download speeds went back to abysmally slow -- sometimes 2.5mbps, but usually lower around 1.5mbps to 1.0mbps. Upload speed seemed consistent around 1.0mbps as advertised throughout.

I will have to call back in and ask for some assistance. My feeling is that they're probably just oversubscribing their network and southeastern Michigan is getting busy enough to where we notice it now.]]> http://www.dslreports.com/forum/remark,22164068 Wed, 01 Apr 2009 10:59:25 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22058715 anon : No I haven't I posted here first to see if others are having the same problems to find out if its area wide or just me.

So far today everything seems fine.]]> http://www.dslreports.com/forum/remark,22058715 Thu, 12 Mar 2009 15:47:49 EDT Re: Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22057857 imrf : Have you bothered to call up WOW and send a tech out?]]> http://www.dslreports.com/forum/remark,22057857 Thu, 12 Mar 2009 13:29:29 EDT Metro Detroit slow internet? http://www.dslreports.com/forum/remark,22054559 anon : Anyone else having problems the past couple of days?

I have 8/1 internet, normally get between 300KB-600KB when downloading.

The past 2 days it's just been way slow though. I've been trying to download a large file and I'm getting between 20KB-45KB. Sometimes it will speed up into the 300's then go right back down. Websurfing is doing the same thing, at some points nothing is even loading.

Just now the speed hit 408KB then quickly dropped back down.

W.O.W is getting terrible IMO. I was going to switch to U-verse when I moved a couple weeks ago but the install wait was 2 weeks. I think I may be switching over after all if they keep this up.]]> http://www.dslreports.com/forum/remark,22054559 Wed, 11 Mar 2009 21:06:22 EDT