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dbmaven
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Mod
join:1999-10-26
Sty in Sky

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dbmaven to ptrowski

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Re: [VoIPo] DTMF tones galore....

You may have posted it - but what router/firmware?

I'm working through some weirdness with support that has only been happening with the PAP2, not the GS502 - and the deeper we get the more I'm beginning to think it's a problem with the router/firmware. I could be completely off-base - and we'll keep diving deeper with it.

My setup:
Cablevision/OOL Motorola SBV5120 cable modem provisioned 30 down/5 up
Linksys WRT610N firmware 1.00.02 B10
PAP2T (or GS502) hangs directly off a wired port on the router.
D-Link 8 Port Gig-E switch for other wired devices

On the router, I have SPI Firewall disabled (it used to be enabled pre-January and the 502 worked fine)
Port Forwarding ports 5060-5081 (in case ports need to be changed) to the PAP2T
No QOS (don't really need it with 30/5 )
No port-triggering or DMZ (although when using the 502 I put it in the DMZ)

ptrowski
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join:2005-03-14
Woodstock, CT

ptrowski

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It is a WRT54G v4 running the most recent version of Tomato.
me1212
join:2008-11-20
Lees Summit, MO

1 edit

me1212

Member

If the router is working correctly, I can say that the router and ATA r compatible, I use the wrt54g too..

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris to ptrowski

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to ptrowski
said by ptrowski:

It is a WRT54G v4 running the most recent version of Tomato.
Been there, done that and with a Linksys and I wondered why.

Again, I would try it default..out of the box-just to see what happens.

ptrowski
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ptrowski

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said by burris:
said by ptrowski:

It is a WRT54G v4 running the most recent version of Tomato.
Been there, done that and with a Linksys and I wondered why.

Again, I would try it default..out of the box-just to see what happens.
I can, but the issue is I have another one down stairs set up in bridge mode with the xbox 360 and Directv connected to it that was a witch to configure. So I may just try to buy a new one and do that.

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris

Premium Member

Buy is somewhere that will take it back with no restocking charge.

ptrowski
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join:2005-03-14
Woodstock, CT

ptrowski

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said by burris:

Buy is somewhere that will take it back with no restocking charge.
True. I just don't see how the router can be faulty when the 502 worked like a champ except for the dropped registration. All of these issues really started after the 502 was swapped out. At this point I may take a dropped registration or two so I don't have 2-3 other issues.
me1212
join:2008-11-20
Lees Summit, MO

me1212

Member

You may be able to get a working GS ATA, if you pay for all the shipping.
slow mo
join:2002-03-19
USA

slow mo to ptrowski

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to ptrowski
said by ptrowski:

said by burris:

Buy is somewhere that will take it back with no restocking charge.
True. I just don't see how the router can be faulty when the 502 worked like a champ except for the dropped registration. All of these issues really started after the 502 was swapped out. At this point I may take a dropped registration or two so I don't have 2-3 other issues.
Did you rule out a faulty PAP2T? Linksys has its % as well, smaller maybe.
jay_rm
join:2002-04-12
Netville

jay_rm to ptrowski

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to ptrowski
said by ptrowski:

It is a WRT54G v4 running the most recent version of Tomato.
FWIW, I'm running a Buffalo router with Tomato V1.23 - no issues. The router manufacturer shouldn't be in play - if the hardware boots up, it's simply a platform for the Linux code.
dcm
join:2008-09-12
Pennsylvania

dcm to ptrowski

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to ptrowski
said by ptrowski:

I just don't see how the router can be faulty when the 502 worked like a champ except for the dropped registration. All of these issues really started after the 502 was swapped out.
Stupid question, but is the PAP2 plugged into the same LAN port that you used for the 502? Have you tried other LAN ports? Other cables?

montano
join:2001-04-29
Central Cali

montano to ptrowski

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to ptrowski
OK, so it's not a new thread EVERY day, it's a new thread every OTHER day

Wish I could send you my perfectly functioning Voipo PAP2T. Heck, even my MWI is working perfectly !!
montano

montano to ptrowski

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to ptrowski
said by ptrowski:

It is a WRT54G v4 running the most recent version of Tomato.
I'd be willing to bet that Tomato is causing some of your issues. I used it for the last few years without ever having any problems. Updated from v19 to v23 and it seemed like I had problems non-stop. Tried going down to v22, still had issues.

Just for sh!ts and giggles, I switched to DD-WRT and all my issues have vanished.

Just my .0000000002 cents
camfused
join:2004-07-14
Cary, NC

camfused to ptrowski

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to ptrowski
I could be wrong, but can't you try eliminating the router all together...just plug the PAP2T into the modem?
nitzan
Premium Member
join:2008-02-27

nitzan

Premium Member

said by camfused:

I could be wrong, but can't you try eliminating the router all together...just plug the PAP2T into the modem?
This is surprisingy not as easy as it sounds. In many cases the PAP2 won't even get an IP address doing that. Doesn't hurt to try though.

unknvoip
RIP goose
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join:2006-07-25
Rochester, NY

unknvoip to montano

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to montano
said by montano:

I'd be willing to bet that Tomato is causing some of your issues......
Ptrowski,

On the chance that you issues are related to the version of Tomato you are running, you might want to try V21. That is the version I am running and I know you know how well my setup has been running.

I forget why I didn't try V22 or 23 when they came out, but I think I remember hearing of some issues.

There has got to be a logical explanation.

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris

Premium Member

Unless one is a glutton for punishment, I don't know how anyone can do proper troubleshooting unless they strip down to the core and work from there.
Otherwise you are beating your head against the wall.

Computers are evil..
Test99
Premium Member
join:2003-04-24
San Jose, CA

1 recommendation

Test99 to ptrowski

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to ptrowski
It's bad when you report a problem and everyone assures you they are not having that problem. Far from providing reassurance, it leaves you feeling that you and you alone have been singled out for discrimination.

You can think of unwanted DTMF tones as a computer problem, or you can think of it as a vocal cord problem. Some of the higher frequency tones in female voices get recognized as DTMF tones. Each tone is then replaced by a loud and perfect digital tone so that any hard-of-hearing device on the other end of the line won't miss it.

Does VOIPo support out-of-band DTMF signaling?

Alternatively, have you considered testosterone injections?
ChuckIL9
join:2005-11-07
Peoria, IL

4 edits

ChuckIL9 to ptrowski

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to ptrowski
I would ditto what previous posters have said regarding dtmf talk-off. In my experience it is a fairly common occurance with certain female voices on linksys adapters (SPA2102 and PAP2), when the dtmf mode is set to rfc2833 (out of band). You can tune things a bit (taken from Release Notes for -- Linksys SPA-2102 5.2.5):

### Since version 5.2.4 ###

- CSCso34152: DTMF strict mode does not stop all "talk-off" beeps.
The signal level threshold for qualifying DTMF digits is set higher to prevent false DTMF detection.

The recommended setting for AVT transmission is as follows:

DTMF Tx Method: AVT
DTMF Tx Mode: Strict
DTMF TX Strict Hold Off time: 70


But, this has never been totally successful in eliminating dtmf talk-off with my wifes voice.

The only fix that has worked 100% for me is using dtmf mode "inband" on the linksys SPA2102 and PAP2. I don't seem to have dtmf talk-off problems using RFC2833 (out of band) with Grandstream devices. The only problem I see with "inband" mode is that it will have difficulty signaling dtmf if using a codec other than G711 (and VOIPo would have to support it, of course).

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris to Test99

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to Test99
said by Test99:

It's bad when you report a problem and everyone assures you they are not having that problem. Far from providing reassurance, it leaves you feeling that you and you alone have been singled out for discrimination.
“Just because he's paranoid doesn't mean they aren't after him”
camfused
join:2004-07-14
Cary, NC

camfused to ptrowski

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ptrowski,

My PAP2T is at 5.1.6. When I first received it from VOIPo, it was at a 3.x level. I was having a problem unrelated to this, and support push the 5.1.6 level to my box, and the problem went away. Perhaps you could try that too.

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris

Premium Member

said by camfused:

ptrowski,

My PAP2T is at 5.1.6. When I first received it from VOIPo, it was at a 3.x level. I was having a problem unrelated to this, and support push the 5.1.6 level to my box, and the problem went away. Perhaps you could try that too.
Maybe a good suggestion..

After a bit of contemplation, I did the same with both my PAP2Ts and they haven't missed yet. The upgrade slips right in with no intervention.

montano
join:2001-04-29
Central Cali

montano

Member

said by burris See Profile
After a bit of contemplation, I did the same with both my PAP2Ts and they haven't missed yet. The upgrade slips right in with no intervention.
[/BQUOTE :


What ?!?! I thought you were from the 'if it ain't broke, don't fix it school' ??

ptrowski
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Woodstock, CT

ptrowski to camfused

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said by camfused:

ptrowski,

My PAP2T is at 5.1.6. When I first received it from VOIPo, it was at a 3.x level. I was having a problem unrelated to this, and support push the 5.1.6 level to my box, and the problem went away. Perhaps you could try that too.
Brandon changed the firmware the other night. The first call out of the gate after we were done had the poor audio, and the DTMF tones were out of control yesterday.

I am battling a stomach bug (ugh) and am not sure of my tolerance level today to mess with it.

I will try V21 of Tomato. I will download it and give it a try. Thanks unknvoip.

As for stripping everything down to the core, I should not have to demolish a network setup to fix something that WAS working fine. Just like other's frustration of other providers and having to hop servers, sometimes it is a large pain in the ass to basically deconstruct something that is/has been working just fine with this provider and others in the past for something that has changed on their end, be it a device, firmware change etc.

I am not a glutton for punishment Burris, but why teardown and rebuild the entire house when one electrical outlet is not working?

burris
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join:2000-08-22
Palm Beach Gardens, FL

burris to montano

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to montano
said by montano:

said by burris See Profile
After a bit of contemplation, I did the same with both my PAP2Ts and they haven't missed yet. The upgrade slips right in with no intervention.
[/BQUOTE :


What ?!?! I thought you were from the 'if it ain't broke, don't fix it school' ??
You told me your 5.1.6 was working fine and I trusted you.

ptrowski
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Woodstock, CT

ptrowski

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I changed the firmware, hopefully that will make a difference in the quality. I owuld really like to get the service working as well as others have due to the great price point.
stenger69
join:2006-10-30
Broomfield, CO

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For the first time I am now a member of this club among other problems I just started having today. I thought it was just my kids messing with my but no such luck The tones are pretty random but quite distracting.

burris
Premium Member
join:2000-08-22
Palm Beach Gardens, FL

burris

Premium Member

This is really wierd. I have never heard any tones and I have used all the ATAs including some of my own.

Exactly what is it that you hear? Is it something on top of the voices or in the background? Does the tone of the voice activate those tones and how long do they last?
PX Eliezer704
Premium Member
join:2008-08-09
Hutt River

PX Eliezer704

Premium Member

said by burris:

This is really weird. I have never heard any tones and I have used all the ATAs including some of my own.

Exactly what is it that you hear?
I'm not a Voiponaut but I am a Voiper.

Thus I have heard these tones on occasion with various VoSP and setups.

It sounds somewhat like the whistle noise sometimes associated with denture problems. IMHO anyway.

Pinan

join:2000-09-02
Murrieta, CA

Pinan to burris

to burris
said by burris:

Exactly what is it that you hear? Is it something on top of the voices or in the background? Does the tone of the voice activate those tones and how long do they last?
The ones that I have heard sound exactly like someone pushed one of the keypad buttons. Never when I'm speaking. Only when the other party is.

With MJ and Future9.

2 cents