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Forums » comments on review of Embarq » There is no written contract
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Tarheels Fan
Premium
join:2006-01-05
·Embarq

2 edits		reply to Mr Matt
Re: There is no written contract

I don't believe many ISP's offer a speed guarantee. For a guarantee, you will have to subscribe to business class circuit, such as a DS1 or DS3.

You are not charged an ETF if your pair is having issues and you have allowed Embarq time to fix said issues. If a line cannot be repaired, then you can cancel and the rep will waive any ETF. This is common practice for Embarq.
to review · permalink · · 2009-03-14 16:02:58 · Reply to this


Embarq_Joey
VIP
join:2008-09-22

 I can also offer my support to you if you sign up for DSL through Embarq. We certainly won't charge an ETF if the service isn't working. We also offer month-to-month pricing if you don't want to sign a commitment. All the information about our current pricing and promotions are available at EMBARQ.com. You can IM me if you have any questions at anytime.

Joey H.
Embarq Customer Outreach
reachout@embarq.com
to review · permalink · · 2009-03-16 16:51:47 · Reply to this


cameronsfx

join:2009-01-08
Pensacola, FL
·Cox HSI
·magicjack.com
·Verizon Wireless B..
·AT&T DSL Service
said by Embarq_Joey See Profile :

I can also offer my support to you if you sign up for DSL through Embarq. We certainly won't charge an ETF if the service isn't working. We also offer month-to-month pricing if you don't want to sign a commitment. All the information about our current pricing and promotions are available at EMBARQ.com. You can IM me if you have any questions at anytime.

Joey H.
Embarq Customer Outreach
reachout@embarq.com
Wish that personal service was with Cox and AT&T.
to review · permalink · · 2009-03-18 03:00:44 · Reply to this
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Forums » comments on review of Embarq

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