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Forums » CLEC Support » Covad / covad.net » Extremely slow upload speed
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Down in Chicago? »
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thien

join:2009-03-14

reply to Doctor Olds
Re: Extremely slow upload speed

said by Doctor Olds See Profile :

Your Port Rates are correct as seen by the sync rate in the Modem, but that is not the only thing that controls your speeds. If the Service Type doesn't match, you get throttled to the Service Type speed instead. Usually they are matched, but I have seen the rare occasion where they are out of sync. For example you are Syncing at 6.0, but are getting 3.0 Plan speeds instead. That would be the 3008/384 Service Type and would show up as 2500 Down and 340 Up on speed tests.
The Covad Tech did verify the service plan was 6 Mb/ 768 kbps.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
Try the tests here:

»EarthLink DSL FAQ »Where are the TCP/Web100 Network Diagnostic Tool Locations?

thien

join:2009-03-14

Connected to: miranda.ctd.anl.gov -- Using IPv4 address
Another client is currently being served, your test will begin within 45 seconds
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 69.0kb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 1.63Mb/s
Your PC is connected to a Cable/DSL modem

Other tests yield the same results.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
I'm out of thoughts then. It is not on your end, so that leaves congestion at the local DSLAM or mis-configuration on Covad's Network Gateway.

thien

join:2009-03-14

said by Doctor Olds See Profile :

I'm out of thoughts then. It is not on your end, so that leaves congestion at the local DSLAM or mis-configuration on Covad's Network Gateway.
Thanks for the effort, man. I didn't believe it was something on our end. The Covad Tech said the circuit tests were passing so I'm not sure what's going on? Anyway, appreciate it.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

said by thien See Profile :

said by Doctor Olds See Profile :

I'm out of thoughts then. It is not on your end, so that leaves congestion at the local DSLAM or mis-configuration on Covad's Network Gateway.
Thanks for the effort, man. I didn't believe it was something on our end. The Covad Tech said the circuit tests were passing so I'm not sure what's going on? Anyway, appreciate it.
It's definitely on their end., but where exactly I can't tell. That is the hard part to determine. I have the same 6.0/768 Plan as you and my speeds are withing normal ranges.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
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Forums » CLEC Support » Covad / covad.netDown in Chicago? »


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