davidn50
join:2002-01-05
Madison Heights, MI
| reply to parkut
Re: A better WOW! email system is coming soon
I tried to check my email today and could not log in. I use Outlook and have or had a @wideopenwest.com email. I've had the same email for years. I called in and the fellow said my email was in limbo, because I hadn't logged in on the web page they put my email on hold. I don't use webmail and have no reason to login to WOW's webpage. Now he has to set me up with a @woway email and I have to call them again in 24 to 48 hours to change back to @wideopenwest.com. I think they should have made it clearer that the wideopenwest people would have issues with the improved email. |
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Nastymailhere
@wideopenwest.com | reply to usa2k
When I use pop3, if it tells me there are 3 to download and it only gets 2, I know there's one on the server that I don't know where it's from and don't know if I want to download it. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs: | reply to Nastymailhere
I use pop3 from GoogleApps Email.
Why would you log in to the webmail if you can use Pop3? |
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Nastymailhere
@wideopenwest.com
| reply to Nastymailhere
Well what I said in the last post probably was not quite right. If you are in webmail and logout. It does not log you out. You have to logout of the previous page. This is really getting to STINK more and more. I've been using pop3 for 7 years and now I think I need to use someone other than WOW for mail.   |
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Nastymailhere
@wideopenwest.com
| reply to Nastymailhere
I've just discovered that when I use pop3 to download my mail, this logs me into webmail. THAT STINKS even more than I thought this mail was doing. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs: |  reply to Nastymailhere
Re: A better WOW! email system?
I hope pop3.mail.wowway.com is still valid, or I will
miss the one or two emails a year WOW! sends to me 
All my relevant mail comes to other email addresses. |
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Nastymailhere
@wideopenwest.com
| reply to IhateWowemail
Re: A better WOW! email system is coming soon
I've been using pop3 forever here with Pegasus. Using mail filtering rules, if my mail said I had 3 and only downloaded 2, I went to webmail to see who was trying to spam me. If it was something I wanted, would add to my OK list. However, about 4 days ago I started having 1 that would never download, and going to webmail the way I always did, it showed nothing there.
After fiddling with Pegasus for half a day, I finally realized that pop3 was not getting mail from the place I logged into on webmail. NEW WEBMAIL STINKS!!! So they moved stuff, why let someone log into something that doesn't have anything there?
I detest logging into someplace I don't want to go!!! |
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IhateWowemail
@wideopenwest.com
| reply to parkut
The new email program is awful. I hate it. According to a customer service representative, so does most everyone else. She said they're receiving an uprecedented negative response to the change. One of the biggest complaints is that because of the mandatory advertising that now appears along the right side of the screen, many email messages have the last few words of every line clipped. You can switch to a "classic" version, which is better, but the overall email window is much smaller because of the "folders" bar on the left side of the screen, and the advertising bar on the right. It is a very frustrating system to use now. I can't believe that they think this is an upgrade! For advertising revenue maybe, but I'm sure they're losing many email account users, so who's going to see the ads in the long run? |
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Kevin051081
@wideopenwest.com
| reply to kevin051081
Got it figured out about 5 mins ago and let wow know also.
Dana Thanks, I figured out the problem. I remembered I had my messages forwarded to another account as a backup (been doing it for months now). Apparently for some reason a checkbox got checked so my messages were just forwarded and deleted off your servers. Maybe it happened with the email upgrade, no idea, but I got it fixed now.
Don't keep a local copy of messages |
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kevin051081
@wideopenwest.com
| reply to JackSparrow
ya I tried changing my pop server to that one, but no luck, but ya the emails I get are not even on the webmail. The problem must be with the servers. I contacted customer support with an email and gave them my google email so hopefully they will fix it, I don't feel like calling them but I guess I will If I have to. |
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JackSparrow
join:2003-12-25
Troy, MI | reply to kevin051081
i did get an email that they had applied the new email system, but i am also getting email through thunderbird just fine.
i did change my pop server tho, to pop.wow.synacor.com instead of whatever it was before |
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kevin051081
@wideopenwest.com | reply to Homer
nope mine is a @wowway.com account. |
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Homer
@wideopenwest.com
| reply to Kevin051081
If you had a xxx@wideopenwest.com account, it's possible they moved it to xxx@wowway.com. They did this to me. I'm in the process of having my account changed back to wideopenwest.com.
I don't know why they can't route the old wideopenwest.com account to wowway.com for a period of time while users make the appropriate notifications (or even why they're moving off wideopenwest.com in the first place). |
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Kevin051081
@wideopenwest.com
| reply to parkut
Have they applied their new email system yet?
I have not received one email since monday to my email client. I know I should have got some cause i'm doing a draft for baseball on a forums and each time someone sends a message it gets delivered.
So I checked my webmail and it was all empty, no new messages. So I log into gmail and send a message to the account nothing, I send one from my wowway to my gmail and it's received, so I reply back to it, nothing. This was an hour ago.
So if they put up their new email system in the past few days I think it's a major fail, if not, what is the problem here? |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs: | reply to SeldomUse
Iuse gmail, and suck any wowway emails via POP from gmail. |
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SeldomUse
@wideopenwest.com | reply to gschaaf
Not sure about what you mean, but I use:
»login.wowway.com/login.aspx?appid=130 |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs: | reply to gschaaf
Ah, I was thinking of remote retrieval. |
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gschaaf
Maypo And Wiloh
join:2002-01-02
Lincoln Park, MI
clubs: | reply to usa2k
No. I had the address wrong. It was webmail.wowway.com, but now it directs you to the portal page. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs: | reply to gschaaf
pop3.mail.wowway.com |
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gschaaf
Maypo And Wiloh
join:2002-01-02
Lincoln Park, MI
clubs:
| reply to hamburglar_
From what I've seen, it looks an awful lot like Outlook Webmail or Outlook 2003. Much nicer than the other webmail program we had.
Speaking of webmail...I used GMail to check my WOW account too, but I tried to pull up webmail the other day (mail.wowway.com) and got nowhere. Have they dropped the webmail access temporarily, or did I have a brain fart and use the wrong address? |
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