valderost
Here, There, Everywhere
join:2004-02-03
Boston, MA | Speakeasy down nationwide
Some mischievous leprechauns apparently struck, as Speakeasy is having nationwide connectivity issues this evening.
I can connect to other speakeasy customers but can't get out onto the Internet through the NYC POP. |
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mkaishar
join:2000-12-20
Walnut, CA
 ·Verizon FIOS
1 edit | I have one more Speakeasy DSL to get rid off and that will be it...no more Speakeasy.
These guys are at the pubs enjoying St. Patty's day while no one is monitoring the network.
But on a more serious note...these guys are going down faster than hooker on a john. |
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Aarondeep
@comcast.net | reply to valderost
All 3 of my speakeasy accounts are down. This has become a habit with them over the past year. I think its finally time I gave up on them. Time to go back to SBC. |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
| reply to valderost
I can't find a client with their service who isn't down right now: This is a major outage. I got an auto-notification in email about the outage, but it only went to my clients who have their VoIP service.
For what it's worth, I've had clients with them for almost a decade and I don't remember them ever having an outage like this before. @Home/ATTBI/Comcast is another story... |
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jonlmiller
join:2002-08-09
San Francisco, CA | reply to valderost
i've had speakeasy for years, and can't remember one like this in that time. |
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nycpop
@rr.com
| reply to valderost
I'm generally OK with speakeasy. I have two circuits I manage for work.
Was in the middle of a vnc session to a server at work when it dropped and no packets tracerouted beyond their peering partners. Kept getting choked up at speakeasy.whatever.above.net and speakeasy.whatever.level3.net.
The CSR wouldn't believe me at first that it seemed that they were having some sort of peering-route poisoning-infrastructure problem since HE could connect to my circuits from inside the speakeasy network.
Figures.
I had to produce several traceroutes from boxes around the world I have accounts on before he would take me seriously. Put me on hold for a minute then came back with "uhh yeah, you seem to be correct..."
heh. |
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TechSponge
join:2001-05-14
Hillside, NJ | reply to Aarondeep
I think I have to start agreeing with everyone. They are no longer the company they were before Bestbuy acquired them. This outage will cause me to lose clients i sang the speakeasy praise to. |
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mkaishar
join:2000-12-20
Walnut, CA | reply to valderost
Here's an update...
DSL & DSL2 services are down, but T1 is not. |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
1 edit | said by mkaishar  :Here's an update... DSL & DSL2 services are down, but T1 is not. Confirmed the T1 observation. But my clients on ADSL2 circuits are also up. |
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on_the_net
Premium
join:2009-03-17
West Roxbury, MA
| reply to valderost
It does seem like a routing issue. This Level3 device is reachable and pingable both from within the Speakeasy network and also from the outside. A traceroute to an inside address stops here.
SPEAKEASY-I.car1.NewYork1.Level3.net [63.209.170.246] |
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lorennerol
Premium
join:2003-10-29
Seattle, WA
| reply to TechSponge
said by TechSponge :I think I have to start agreeing with everyone. They are no longer the company they were before Bestbuy acquired them. This outage will cause me to lose clients i sang the speakeasy praise to. The changes started well before the Best Buy purchase. They started when Mike Apgar left and Chatterly came in. They wasted a bunch of money on WiMax, floated the idea of getting rid of DBMs, dropped support here, and started moving away from resi service. |
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disco
Tonic
Premium
join:2002-01-19
Seattle, WA
clubs: | reply to valderost
ADSL2 in Seattle was down for several hours. Fine now. Second outage in as many weeks, though admittedly these are the first two outages I've ever experienced on Speakeasy (been a customer for ~6 months). |
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lorennerol
Premium
join:2003-10-29
Seattle, WA | reply to valderost
My DSL clients seem to be back up now. |
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RalphieNYC
@tmodns.net | reply to valderost
ADSL still down in NYC.
An outage for a couple of hours is understandable, but six and counting is ridiculous. |
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valderost
Here, There, Everywhere
join:2004-02-03
Boston, MA
| reply to nycpop
said by nycpop :
The CSR wouldn't believe me at first that it seemed that they were having some sort of peering-route poisoning-infrastructure problem since HE could connect to my circuits from inside the speakeasy network.
Figures.
I had to produce several traceroutes from boxes around the world I have accounts on before he would take me seriously. Put me on hold for a minute then came back with "uhh yeah, you seem to be correct..." I've run into this in the past too. Level 1 support doesn't appear to be equipped to look at network connectivity issues. I would probably have asked the CSR to forward the ticket directly to the NOC, which is what I do when a flaky peer or circuit is dropping lots of my packets.
Anyway, Boston got reconnected after about 2-1/2 hours, as the stream of inbound spam resumed at 23:02. |
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androzani
@verizon.net
| reply to valderost
In our case we had a day of increasing slowness. CSR's didn't believe it was on speakeasy end. Around 8:30pm everything vanished. We weren't back up until close to 1:30am. Shocked at such an extended downtime in this day and age from a provider like speakeasy. We will begin immediately re-evaluating our relationship with them as this simply can't happen again. Still waiting for some sort of e-mail from them explaining what exactly happened. |
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russotto
join:2000-10-05
Collegeville, PA
| said by androzani :
Still waiting for some sort of e-mail from them explaining what exactly happened.
Don't hold your breath. But with a nationwide outage like this, one possible explanation immediately comes to mind: Speakeasy failed to pay their bills. |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
1 edit | reply to jonlmiller
said by jonlmiller :i've had speakeasy for years, and can't remember one like this in that time. I rememeber - Sept 11, 2001. Literally been 8 years since I had an outage that was not maintenance related for longer than 1 hour. Better than TWC for sure and better than most ISP's/providers. |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
| reply to valderost
This 'nationwide' outage has not hit my house. I have been on a business trip and my wife is at home and I would 100% hear it from her if it was done and what she needed to do to get it back.
So - in short - no 'nationwide' shortage and yes - they seem to be paying the bills and our connection is still - rock solid stable... As before.
--
Brian
"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain |
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valderost
Here, There, Everywhere
join:2004-02-03
Boston, MA
| I'm glad your service didn't go down, but Speakeasy themselves used the word "Nationwide"--I wasn't exaggerating. Here's the report from the system status page:
(03/17/09 05:25:18 PM) SOLVED: Nationwide Connectivity Issue
Region : All
E.T.A. : (none)
Services Affected : Voice and data services
Speakeasy is aware of a network issue affecting connectivity nation wide. We are investigating this issue and appreciate your patience.
Update: 03/17/09 06:46:25 PM
We are still experiencing issues in the NYC area. All other locations are believed to be up and passing traffic as usual. |
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