by WABI-TV5 News Desk · Mar 18th 2009 · See more Local News
About 20,000 FairPoint Communications customers in Maine who lost e-mail service during the conversion from Verizon are eligible for credit rebates.
Representative Herb Adams from Portland says he proposed the rebates as a goodwill gesture to the affected customers.
The company agreed to the payments last week at a meeting of the legislature's utilities and energy committee.
Customers who lost service for a week or more will get one month's credit on their next billing.
Those who were out for a shorter period will get a $10 credit.
The service disruptions occurred during several weeks of the e-mail cutover in January and February
Note the rebates are in all three states, not just Maine - AP did a bad job rewriting the Press-Herald story
Okay thanks I was just letting people know that might have not known.
|reply to pcme2000 |
Just got my bill with the credit messed up. Make sure you check and call if they don't get it right. They will put the balance of the credit on next month's bill.
Scout the Australian Shepherd »www.mainemillers.com